Payroll Administrator

Payroll Administrator

Watford Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage payroll processes, handle queries, and ensure timely payments for all colleagues.
  • Company: Join Majestic, the UK's largest specialist wine retailer with over 200 stores nationwide.
  • Benefits: Enjoy a competitive salary, staff discounts, hybrid work, and career development opportunities.
  • Why this job: Be part of a friendly team in a growing company with a passion for excellent service.
  • Qualifications: 3+ years payroll experience, Excel skills, and familiarity with payroll software preferred.
  • Other info: Hybrid role: 3 days in Watford, 2 days remote; supportive culture focused on internal talent growth.

The predicted salary is between 30000 - 42000 £ per year.

Overview

We have an exciting opportunity for an experienced Payroll Administrator to join the UK’s largest specialist wine retailer!

Who are we?

Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme, including the recent acquisitions of Vagabond wine bars and Enotria&Coe. The results are now being seen, with record market share growth, a new and improved product range, a new website and new stores – with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, friendly service across all channels.

The Role

As Payroll Administrator, you will be working within our small, friendly Payroll team which is part of the wider People Team, providing an excellent payroll service to all colleagues. Our goal is to ensure accurate and timely pay each month, every month and this role plays a key part in that.

You will be working on end-to-end payroll, processing starters, contractual changes and leavers, as well as providing excellent customer service and support on all payroll-related queries from our colleagues.

Key Responsibilities

  • As Payroll Administrator, your key responsibilities will be:
  • Ensuring all payroll queries via the Freshdesk system are dealt with in a timely manner while ensuring an excellent customer experience, identifying and escalating more complex queries to the Senior Payroll Manager.
  • Actioning monthly payroll changes such as starters, leavers, salary changes, job and department changes, location transfers and any ad hoc variable changes.
  • Administering statutory payments such as jury service, maternity, paternity, parental and adoption leave, as well as attachments of earnings orders and any other deductions
  • Reviewing payroll checking reports, ensuring all changes and variable data have been processed correctly
  • Carrying out ad-hoc and scheduled payroll reporting as required.

Knowledge & Skills Required

  • Have a minimum of three years sound end-to-end payroll experience, preferably within a high volume, fast-paced organisation
  • Be able to process intermediate functions and formulas in Microsoft Excel
  • Be familiar with payroll software – experience of People XD would be an advantage
  • Be comfortable working with other IT systems – experience of Google Suite and Freshdesk would be an advantage
  • Have a strong attention to detail and high levels of accuracy
  • Be able to work within a team, as well as using your own initiative
  • Have excellent communication skills, both verbal and written
  • Be customer-focused
  • Be reliable and honest

What\\\’s in it for you

  • A competitive salary & performance related bonus
  • Up to 20% Staff Discount
  • 21 days holiday, including public and bank holidays – we also have a Holiday Purchase Scheme
  • Life Assurance of 2 times your annual salary
  • A contributory Company Pension Plan
  • Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
  • Free parking at our Watford Support Centre, with electric charging points
  • Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
  • Company maternity, paternity and adoption leave after 26 weeks
  • Company sick pay scheme
  • Access to Cycle To Work and Car Lease salary sacrifice schemes

Job Specifics

  • Contract Type: Permanent
  • Hours per week: 30
  • Location: Hybrid – in person at our Head Office in Watford 3 days per week, with 2 days a week working from home

We look forward to receiving your application! Together we are Majestic! #TWAM

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview

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Payroll Administrator employer: Majestic Wines Warehouse Limited

Majestic is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. With a commitment to employee growth through in-house training and career progression opportunities, our Payroll Administrator role provides a chance to be part of a dynamic team within the UK's largest specialist wine retailer. Enjoy competitive benefits, including a generous staff discount, life assurance, and a hybrid working model that promotes work-life balance, all while contributing to our exciting transformation journey.
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Contact Detail:

Majestic Wines Warehouse Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Payroll Administrator

✨Tip Number 1

Familiarise yourself with the payroll software mentioned in the job description, especially People XD. If you can demonstrate your knowledge or experience with this software during your interactions, it will set you apart from other candidates.

✨Tip Number 2

Brush up on your Excel skills, particularly intermediate functions and formulas. Being able to showcase your proficiency in Excel during discussions can highlight your capability to handle payroll data efficiently.

✨Tip Number 3

Prepare to discuss your previous experience in high-volume payroll environments. Be ready to share specific examples of how you've managed payroll processes and resolved queries, as this will demonstrate your suitability for the role.

✨Tip Number 4

Since customer service is a key aspect of the role, think of ways you've provided excellent support in past positions. Sharing these experiences can show that you're not just about numbers but also about people, which aligns with Majestic's values.

We think you need these skills to ace Payroll Administrator

End-to-End Payroll Processing
Payroll Software Proficiency
Microsoft Excel Intermediate Functions
Attention to Detail
Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Time Management
Knowledge of Statutory Payments
Experience with Freshdesk
Familiarity with Google Suite
Reliability and Honesty

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant payroll experience, especially any roles where you've handled end-to-end payroll processes. Mention specific software you've used, like People XD, and any achievements that demonstrate your attention to detail and accuracy.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Majestic and how your skills align with their needs. Highlight your customer service experience and your ability to handle payroll queries effectively, as these are key aspects of the job.

Showcase Relevant Skills: When detailing your skills, focus on your proficiency in Microsoft Excel and any experience with payroll software. Mention your familiarity with IT systems like Google Suite and Freshdesk, as these will be beneficial in the role.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Payroll Administrator.

How to prepare for a job interview at Majestic Wines Warehouse Limited

✨Know Your Payroll Basics

Make sure you brush up on your payroll knowledge, especially end-to-end processes. Be prepared to discuss your experience with payroll software and any specific systems you've used, like People XD.

✨Excel Skills Are Key

Since the role requires processing intermediate functions in Microsoft Excel, be ready to demonstrate your proficiency. You might even want to prepare a few examples of how you've used Excel in previous roles.

✨Customer Service Mindset

As you'll be handling payroll queries, showcasing your customer service skills is crucial. Think of examples where you've provided excellent support or resolved complex issues for colleagues.

✨Attention to Detail

Highlight your attention to detail during the interview. Prepare to discuss how you've ensured accuracy in your previous payroll tasks and how you handle discrepancies when they arise.

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