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- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Enjoy a vibrant work environment with opportunities for growth and learning.
- Why this job: Be part of a dynamic team revolutionising retail and share your passion for wine.
- Qualifications: Excellent customer service skills and a full UK driving licence required.
The predicted salary is between 26436 - 26436 £ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Manchester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market‑leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the discount.
- Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range.
- Take ownership of your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day‑to‑day operational running of a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time‑management, delegation and problem‑solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass Level 2 WSET wine qualifications.
- Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you:
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards, instantaneous savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, discounts of up to 30%, access to free counselling and support phone line.
Job Specifics:
- Contract: Permanent.
- Hours: 40 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver's licence (held for at least 12 months) for this position.
- Salary: £26,436.80.
- Must be willing to work across the following locations: Stockport, Wilmslow, Sale, Cheadle Hulme, Hale Barns, Knutsford.
Retail Sales Assistant/Driver - South Manchester (40 Hours) employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - South Manchester (40 Hours)
✨Tip Number 1
Get to know Majestic Wine! Before your interview, dive into their products and values. Show them you’re not just another candidate but someone who genuinely cares about delivering exceptional customer service and has a passion for wine.
✨Tip Number 2
Practice your pitch! When you get the chance to meet the team, be ready to talk about how you can drive sales and enhance customer experience. Use specific examples from your past experiences to demonstrate your skills and enthusiasm.
✨Tip Number 3
Be proactive! If you have ideas on how to improve store operations or customer engagement, don’t hesitate to share them during your interview. This shows you’re already thinking like a team player and are eager to contribute.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Retail Sales Assistant/Driver - South Manchester (40 Hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wine and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience to our customers.
Tailor Your CV: Make sure your CV is tailored to the role of Retail Sales Assistant. Highlight any relevant experience in retail or customer service, and don’t forget to mention your driving licence status since it’s a key part of the job!
Be Specific About Your Skills: In your application, be specific about the skills that make you a great fit for this role. Whether it’s your time management, problem-solving abilities, or your knack for building customer relationships, we want to know how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Majestic Wine family!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Since Majestic Wine is all about wine, make sure you brush up on your wine knowledge before the interview. Familiarise yourself with their product range and be ready to discuss your favourite wines or any recent trends in the industry. Showing genuine passion for wine will definitely impress your interviewers!
✨Showcase Your Customer Service Skills
This role is all about delivering exceptional customer service. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can demonstrate your ability to create a VIP experience for customers, as this aligns perfectly with what Majestic Wine values.
✨Be Ready to Discuss KPIs
Understanding key performance indicators (KPIs) is crucial for this position. Be prepared to talk about how you've met or exceeded targets in previous roles. You could even suggest ways you might drive sales performance at Majestic Wine, showing that you're proactive and results-driven.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to share examples of how you've successfully worked within a team. Highlight your adaptability and problem-solving skills, especially in challenging situations. This will show that you can thrive both independently and as part of a team, which is essential for this role.