At a Glance
- Tasks: Support the store team, drive sales, and deliver exceptional customer service.
- Company: Join Majestic Wine, the UK's largest specialist wine retailer with over 200 stores.
- Benefits: Enjoy competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Flexible hours with evening and weekend shifts; perfect for students!
- Why this job: Be part of a dynamic team revolutionising retail while sharing your passion for wine.
- Qualifications: No prior experience needed; just a can-do attitude and a full UK driving licence.
Fancy joining the UK’s number one Wine Specialist on a part-time basis on a Fixed Term Contract?
Majestic Wine Muswell Hill are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that\'s revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Job Specifics:
Contract:Fixed Term Contract
End Date: 31/12/2025
Hours:12 Hours Per Week
You would need to be available for evening and weekend work and be comfortable to drive a van
Key Responsibilities
At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Therefore, we are looking for people who:
Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery
Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together
Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
Excellent time-management, delegation and problem-solving skills
Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
Self-motivated, able to thrive when working alone and as part of a team
A can-do attitude with a passion for seeing problems through to solutions
Adaptable and resilient to meet the ever-changing demands of our business
Excellent communication and time management skills
Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications
Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points
What is in it for you:
Competitive Salary
Up to 20% staff discount
Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
Uniform provided
Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
Company sick pay scheme.
We look forward to receiving your application! Together we are Majestic! #TWAM
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
#J-18808-LjbffrMajestic Wine Retail Sales Assistant / Driver - Muswell Hill (12 Hours) in London employer: Majestic Wines Warehouse Limited
Majestic Wine is an exceptional employer, offering a vibrant work culture where employees are encouraged to grow and develop their skills in the dynamic retail environment of Muswell Hill. With competitive salaries, generous staff discounts, and a strong commitment to career progression through in-house training, Majestic Wine fosters a supportive atmosphere that values both individual contributions and teamwork. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences while enjoying unique benefits like access to the Retail Trust for additional support.
Contact Details:
Majestic Wines Warehouse Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Majestic Wine Retail Sales Assistant / Driver - Muswell Hill (12 Hours) in London
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being able to discuss specific wines, spirits, and beers confidently will show your passion and knowledge during the interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Highlighting your ability to create a memorable shopping experience will resonate well with the hiring team.
✨Tip Number 3
Show your enthusiasm for learning by mentioning any relevant courses or qualifications you are pursuing, such as the WSET qualification. This will indicate your commitment to personal development and growth within the company.
✨Tip Number 4
Be prepared to discuss how you can contribute to the store's performance and sales targets. Think of specific strategies or ideas you could implement to enhance customer loyalty and drive repeat purchases.
We think you need these skills to ace Majestic Wine Retail Sales Assistant / Driver - Muswell Hill (12 Hours) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the role of a Sales Assistant at Majestic Wine. Emphasise any customer service experience, sales achievements, and your ability to work in a team.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for wine and customer service. Mention why you want to work for Majestic Wine specifically and how you can contribute to their mission of delivering exceptional customer experiences.
Highlight Your Availability:Since the role requires evening and weekend work, clearly state your availability in your application. This shows that you are flexible and willing to meet the demands of the job.
Showcase Your Learning Mindset:Mention your willingness to learn about wine and pursue the WSET qualifications. This demonstrates your commitment to personal development and aligns with Majestic's focus on knowledgeable staff.
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine during the interview. Share any personal experiences or knowledge you have about different wines, and demonstrate your eagerness to learn more, especially if you're aiming for that WSET qualification.
✨Highlight Customer Service Skills
Since exceptional customer service is at the heart of Majestic Wine's ethos, be prepared to discuss specific examples from your past experiences where you delivered outstanding service. This will show that you understand the importance of customer loyalty and satisfaction.
✨Demonstrate Teamwork and Initiative
Majestic Wine values individuals who can work well in a team but also take initiative. Be ready to talk about times when you've successfully collaborated with others or taken charge of a situation to drive results.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the company. Ask about the training opportunities available, how success is measured, or what a typical day looks like for a Sales Assistant at Majestic Wine.
