At a Glance
- Tasks: Deliver wine with a smile and provide excellent customer service.
- Company: Join the UK's largest specialist wine retailer, Majestic Wine.
- Benefits: Enjoy up to 20% staff discount, career development, and wine tasting events.
- Other info: Flexible hours with opportunities for career progression and in-house training.
- Why this job: Be an ambassador for Majestic while driving and meeting new people every day.
- Qualifications: Must hold a full UK manual driving licence and be comfortable lifting up to 18kg.
The predicted salary is between 13 - 16 £ per hour.
Fancy joining the UK’s number one Wine Specialist?
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.
The Role
As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That’s why this role is about much more than just driving: it’s about managing the end-to-end delivery process. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Job Specifics:
- Contract: Fixed Term until 24/12/2026
- Location: Muswell Hill - N2 9HR
- Hours: 15 Hours Per Week
- Must be able to work weekends and evenings
Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
Key Responsibilities
At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who:
- Be the face of Majestic to our delivery customers, ensuring excellent customer service and experience
- Picking deliveries and loading the van
- Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner
- Delivery into the customer’s house, workplace or venue with a smile and a helpful attitude (which can include flights of stairs!)
- Clear communication with customers to book in deliveries and to provide them with an update on delivery time slot
- Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs
- Be an ambassador for Majestic whilst driving. You must be able to drive confidently and safely
Knowledge & Skills Required
- Hold a full UK/EU/EEA manual driving licence for at least 12 months with no more than 6 penalty points
- Be able and comfortable with carrying up to 18kg weight (equivalent of 2 wine boxes)
- Confident in driving in Central London
- Excellent time-management, delegation and problem-solving skills
- Be able to deliver exceptional customer experience & service to every single customer every time
- A positive can-do attitude with a passion for seeing problems through to solutions
What is in it for you:
- Up to 20% staff discount
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Uniform provided
- PLUS invites to wine tasting events.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
We look forward to receiving your application! Together we are Majestic!
Majestic Wine Retail Driver - Muswell Hill -15 Hours (Fixed Term until 24/12/2026) employer: Majestic Wines Warehouse Limited
Majestic Wine is an exceptional employer, offering a vibrant work culture where employees are valued as ambassadors of the brand. With a commitment to career development and internal talent nurturing, staff enjoy benefits such as generous discounts, access to exclusive wine tasting events, and comprehensive support through Retail Trust. Located in Muswell Hill, this role not only provides a chance to engage with customers daily but also fosters a sense of community and pride in delivering outstanding service.
Contact Details:
Majestic Wines Warehouse Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Majestic Wine Retail Driver - Muswell Hill -15 Hours (Fixed Term until 24/12/2026)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Majestic Wines Warehouse Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Majestic Wines Warehouse Limited!
We think you need these skills to ace Majestic Wine Retail Driver - Muswell Hill -15 Hours (Fixed Term until 24/12/2026)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Majestic Wines Warehouse Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Majestic Wines Warehouse Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Majestic Wines Warehouse Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
