Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Sales Assistant, driving sales and delivering top-notch customer service.
- Company: Majestic Wine is the UK's largest specialist wine retailer with over 200 stores nationwide.
- Benefits: Enjoy competitive pay, staff discounts, career development, and exciting incentives like vineyard trips.
- Why this job: Be part of a dynamic team in a company transforming retail with a focus on customer experience.
- Qualifications: No prior experience needed; just bring your passion for learning and a can-do attitude!
- Other info: Fixed term role until 24/12/2025, must be available evenings and weekends.
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that\’s revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores – including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Therefore, we are looking for people who:
Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery
Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
Involvement in all operational tasks required for the day-day operational running a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together
Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
Excellent time-management, delegation and problem-solving skills
Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
Self-motivated, able to thrive when working alone and as part of a team
A can-do attitude with a passion for seeing problems through to solutions
Adaptable and resilient to meet the ever-changing demands of our business
Excellent communication and time management skills
Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications
Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points
What is in it for you:
Competitive Salary & Performance Bonus
Up to 20% staff discount
Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
Fantastic incentives that take you around the world to explore our different vineyards.
A contributory Company Pension Plan
Life Assurance (Worth 2times your annual salary)
Uniform provided
29 days holiday, including public and bank holidays.
PLUS invites to wine tasting events.
Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
Company maternity, paternity and adoption leave after 26 weeks.
Long service rewards.
Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
Job Specifics:
Contract:Fixed Term until 24/12/2025
Must be able to work evenings and weekends
Must be comfortable jumping in one of our compnay vans to asisst with wine deliveries if required
We look forward to receiving your application! Together we are Majestic! #TWAM
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
By submitting your details you agree to ourTnc
#J-18808-Ljbffr
Majestic Retail Sales Assistant - York (16 hours - Fixed Term until 24/12/2025) employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Majestic Retail Sales Assistant - York (16 hours - Fixed Term until 24/12/2025)
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being able to discuss specific wines, spirits, and beers confidently will show your passion and knowledge during any interactions with the team.
✨Tip Number 2
Demonstrate your customer service skills by sharing examples from previous roles where you went above and beyond for a customer. This will highlight your ability to deliver exceptional service, which is crucial for this position.
✨Tip Number 3
Show your enthusiasm for learning by mentioning any relevant courses or training you've undertaken, especially in wine knowledge or customer service. This aligns well with Majestic's focus on staff development and WSET qualifications.
✨Tip Number 4
Be prepared to discuss how you can contribute to the store's performance and sales targets. Think of specific strategies or ideas you could implement to enhance customer loyalty and drive repeat purchases.
We think you need these skills to ace Majestic Retail Sales Assistant - York (16 hours - Fixed Term until 24/12/2025)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Sales Assistant at Majestic Wine. Emphasise any customer service experience and your ability to drive sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wine and retail. Mention specific examples of how you've delivered exceptional customer service in the past and how you can contribute to Majestic's goals.
Showcase Your Knowledge: If you have any wine knowledge or experience, be sure to include it in your application. If not, express your eagerness to learn and mention your intention to pursue the WSET qualification.
Highlight Your Teamwork Skills: Majestic values teamwork, so provide examples of how you've successfully worked as part of a team in previous roles. This will demonstrate your ability to support your colleagues and contribute to store performance.
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Show Your Passion for Wine
Since Majestic Wine is all about wine, make sure to express your enthusiasm for the product. Share any personal experiences or knowledge you have about wine, and demonstrate your eagerness to learn more, especially regarding the WSET qualifications.
✨Emphasise Customer Service Skills
Highlight your ability to deliver exceptional customer service. Prepare examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with Majestic's focus on creating a VIP experience for their clientele.
✨Demonstrate Team Spirit
Majestic values teamwork, so be ready to discuss how you work well with others. Share instances where you've collaborated with colleagues to achieve targets or improve store performance, showcasing your ability to contribute positively to the team.
✨Prepare for Operational Questions
Familiarise yourself with the day-to-day operations of a retail store. Be prepared to discuss how you would handle tasks like stock deliveries, merchandising, and maintaining store appearance, as these are key responsibilities for the Sales Assistant role.
