At a Glance
- Tasks: Join our dynamic team and learn to manage a thriving wine retail store.
- Company: Majestic Wine, the UK's largest specialist wine retailer, is revolutionising retail.
- Benefits: Enjoy competitive salary, performance bonuses, and up to 20% staff discount.
- Other info: 29 days holiday, life assurance, and opportunities for career progression.
- Why this job: Kickstart your career with excellent training and global vineyard exploration incentives.
- Qualifications: Team experience in retail or hospitality; passion for customer service and learning about wine.
The predicted salary is between 800 - 1160 £ per month.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Crouch End are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, friendly service across all channels.
The Role: As a Majestic Trainee Manager you will embark on a 12‑month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. You will work through the career pathway training programme with the support of your Store Manager setting you up for future success.
Key Responsibilities:
- Drive store performance by maximising sales opportunities.
- Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
- Deliver exceptional market‑leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks to establish a thorough understanding of the day‑to‑day operations of running a Majestic Wine store.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Take ownership of your own development, utilising the support and resources available.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members.
Knowledge & Skills Required:
- Experience of working as part of a team in a fast‑paced, target‑driven retail or hospitality environment.
- Ability to deliver exceptional customer experience & service to every single customer.
- Prioritise and strategically problem‑solve in high‑pressure environments.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time‑management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you:
- Competitive Salary & Performance Bonus.
- Up to 20% staff discount.
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes!
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan.
- Life Assurance (Worth 2 times your annual salary).
- Uniform provided.
- 29 days holiday, including public holidays.
Retail Trainee Manager - Crouch End in London employer: Majestic Wines Warehouse Limited
Majestic Wine in Crouch End is an exceptional employer, offering a dynamic work environment where ambitious individuals can thrive and develop their careers in the UK's leading wine retail specialist. With a strong focus on employee growth through comprehensive training programmes, competitive salaries, and generous staff discounts, Majestic fosters a supportive culture that values teamwork and customer service excellence. Additionally, employees benefit from unique incentives, including opportunities to explore vineyards worldwide, making it a truly rewarding place to work.
Contact Details:
Majestic Wines Warehouse Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Trainee Manager - Crouch End in London
✨Tip Number 1
Get to know Majestic Wine inside out! Research their products, values, and recent changes. This will help you stand out in interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for your interview by practising common questions and scenarios related to retail management. Think about how you would handle customer service challenges or drive sales in-store.
✨Tip Number 4
Apply through our website for the best chance! It shows you're serious about joining Majestic Wine and makes it easier for us to track your application.
We think you need these skills to ace Retail Trainee Manager - Crouch End in London
Some tips for your application 🫡
Show Your Passion for Wine:When writing your application, let your enthusiasm for wine shine through! Share any experiences or knowledge you have about wine, even if it's just a budding interest. We love seeing candidates who are eager to learn and grow in this area.
Tailor Your Application:Make sure to customise your application to reflect the skills and experiences that align with the Trainee Manager role. Highlight your teamwork and customer service experience, as these are key to our success at Majestic Wine. We want to see how you can contribute to our dynamic team!
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to get to know the real you. Share your story and what drives you to apply for this role at Majestic Wine.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, spirits, and beers that Majestic offers. Being able to discuss your favourite wines or recent trends in the industry will show your passion and commitment to learning.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a target-driven retail environment.
✨Demonstrate Team Spirit
Majestic values teamwork, so be ready to share instances where you successfully collaborated with others. Highlight your adaptability and how you contribute to a positive team dynamic, especially in high-pressure situations.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the training programme, career progression opportunities, or how they measure success in the store. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
