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- Tasks: Join our team to learn all about retail management and customer service in a fun environment.
- Company: Majestic Wine, the UK's leading wine specialist with over 200 stores.
- Benefits: Competitive salary, performance bonuses, staff discounts, and career development opportunities.
- Why this job: Kickstart your career in retail while enjoying wine tastings and global incentives.
- Qualifications: Teamwork experience and a passion for delivering exceptional customer service.
- Other info: Full training provided, with excellent growth potential in a dynamic company.
The predicted salary is between 1200 - 1400 £ per month.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Leicester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme.
The Role
As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. You will work through the career pathway training programme with the support of your Store Manager setting you up for future success.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks to establish a thorough understanding of the day-to-day operations of running a Majestic Wine store.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Take ownership of your own development, utilising the support and resources available.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members.
Knowledge & Skills Required
- Experience of working as part of a team in a fast‑paced, target‑driven retail or hospitality environment.
- Ability to deliver exceptional customer experience & service to every single customer.
- Prioritise and strategically problem solve in high pressure environments.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time‑management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you:
- Competitive Salary & Performance Bonus.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes!
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan.
- Life Assurance (Worth 2 times your annual salary).
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- Invites to wine tasting events.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rewards.
- Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
- Company sick pay scheme.
Job Specifics:
- Contract: Permanent.
- Hours: 45 Hours Per Week.
- Must be willing to work in the following stores and surrounding area: Derby, Nottingham, Market Harborough.
We look forward to receiving your application! Together we are Majestic!
Retail Trainee Manager - Leicester employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Leicester
✨Tip Number 1
Get to know Majestic Wine! Before your interview, dive into their history, values, and product range. This will not only impress them but also help you connect your passion for wine with their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to deliver exceptional service. Remember, they want someone who can create a VIP experience for customers, so be ready to share your ideas.
✨Tip Number 3
Show off your teamwork spirit! Majestic values collaboration, so be prepared to discuss how you've worked effectively in teams before. Share examples that highlight your adaptability and problem-solving skills in fast-paced environments.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the company’s future. This shows your genuine interest and helps you stand out as a candidate.
We think you need these skills to ace Retail Trainee Manager - Leicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wine and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience to our customers.
Tailor Your CV: Make sure your CV is tailored to the role of Trainee Manager. Highlight any relevant experience in retail or hospitality, and don’t forget to mention your ability to work in a fast-paced environment. We love seeing how your skills align with what we’re looking for!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for dynamic individuals who can bring their unique flair to our team. Share your story and what makes you a great fit for Majestic Wine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our team at Majestic!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wines
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, spirits, and beers that Majestic offers. Being able to discuss your favourite wines or recent trends in the industry will show your passion and commitment to learning.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create a VIP experience for customers at Majestic.
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of what being a Trainee Manager entails. Review the job description and think about how your skills align with the key responsibilities. Be ready to discuss how you can drive store performance and optimise KPIs.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the company culture, training opportunities, or future expansion plans. Asking questions shows your genuine interest in the role and helps you assess if Majestic is the right fit for you.