At a Glance
- Tasks: Support your team in driving sales and delivering exceptional customer service.
- Company: Join Majestic Wine, a leading retailer with a passion for quality.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Great chance to learn and grow in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your wine knowledge while making customers happy.
- Qualifications: Must have a full UK manual driver’s licence and a passion for customer service.
The predicted salary is between 12 - 14 € per hour.
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market-leading customer service to drive business growth through customer loyalty and repeat purchases.
- Offer customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story, not the discount.
- Demonstrate passion for product with an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally and externally.
- Involvement in all operational tasks required for the day-to-day operational running of a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so solutions can be implemented together.
- Ensure you remain fully compliant, safe and legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and a source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder, understand the opening and closing compliance and be confident to operate the store without your management team.
- Knowledge candidates must be comfortable driving one of our company vans. A full UK manual driver’s licence held for at least 12 months is required.
Retail Sales Assistant/Driver - Kingston (22 Hours) in Kingston upon Hull employer: Majestic Wines Warehouse Limited
Majestic Wine is an exceptional employer that fosters a vibrant and supportive work culture, where employees are encouraged to develop their skills and knowledge, particularly in wine expertise. With a focus on delivering outstanding customer service and driving sales performance, team members enjoy opportunities for personal growth and career advancement while working in a dynamic environment in Kingston. The company also values employee contributions, promoting a collaborative atmosphere that empowers staff to share ideas and improve store operations.
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Kingston (22 Hours) in Kingston upon Hull
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Majestic Wine's values and products. This way, you can show off your passion for their range and how you can contribute to driving sales performance.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can deliver exceptional customer service and share examples of how you've maximised sales opportunities in the past.
✨Tip Number 3
Don’t forget to showcase your wine knowledge! Brush up on your product knowledge and be ready to discuss how you can use that to enhance customer loyalty and drive repeat purchases during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join the team at Majestic Wine. Let’s get you that Retail Sales Assistant/Driver role!
We think you need these skills to ace Retail Sales Assistant/Driver - Kingston (22 Hours) in Kingston upon Hull
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love customer service and sales, so share any relevant experiences that highlight your passion for the products we offer.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in retail and any achievements related to driving sales or delivering exceptional customer service. We want to see how you can contribute to our team!
Be Specific:Use specific examples in your application to demonstrate your skills. If you've exceeded sales targets or provided outstanding customer service, tell us about it! We love hearing about real-life experiences that showcase your abilities.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Majestic Wine!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Products Inside Out
Make sure you’ve done your homework on the products you'll be selling. Familiarise yourself with the range of wines and their stories, as this will help you connect with customers and sell effectively. Being able to share interesting facts or recommendations can really set you apart.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to provide that VIP concierge service they’re looking for.
✨Demonstrate Team Spirit
Since the role involves supporting your team, be ready to discuss how you’ve collaborated with others in previous jobs. Highlight any instances where you helped meet targets or improved team performance, showing that you’re a team player who can contribute to driving sales.
✨Be Ready to Drive
As a driver for the company, ensure you have your full UK manual driver’s licence details ready. You might be asked about your driving experience, so be prepared to talk about your comfort level with driving a van and any relevant experiences you have had.
