At a Glance
- Tasks: Drive sales and deliver exceptional customer service in a dynamic retail environment.
- Company: Join the UK's number one Wine Specialist, Majestic Wine Harrogate.
- Benefits: Enjoy competitive salary, staff discounts, and career development opportunities.
- Other info: Flexible hours with opportunities for growth and in-house training.
- Why this job: Be part of a revolution in retail while sharing your passion for wine.
- Qualifications: Excellent communication skills and a full UK driving licence required.
The predicted salary is between 20000 - 25000 € per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Harrogate are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities and supporting the team to meet and exceed targets through a focus on KPI delivery.
- Deliver exceptional market-leading customer service to drive business growth through customer loyalty and repeat purchases.
- Offer customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story, not the discount – share your passion for product through in-depth knowledge of the range.
- Take ownership of your wine knowledge, continually learning to support your WSET qualification and sales confidence.
- Maintain the physical appearance and upkeep of the store internally and externally.
- Participate in all operational tasks required for day-to-day running of the store, including delivery of wine to customers, merchandising stock deliveries, and calling valued customers to drive sales opportunities.
- Identify and propose operational improvements to optimise store efficiency and share ideas with the wider team.
- Ensure compliance, safety and legal standards by following internal policies, processes and completing mandatory training.
- Act as an example of Majestic’s Ways of Working and support junior team members, providing feedback to the Store Manager as appropriate.
- As a key holder understanding opening and closing compliance and operating the store independently.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills.
- Ability to deliver exceptional customer experience to every customer.
- Self-motivated, thrives when working alone or as part of a team.
- Can-do attitude with passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of the business.
- Excellent communication skills.
- Wine knowledge beneficial; passion to learn more to pass level 2 WSET qualifications.
- Full UK manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you
- Competitive salary.
- Up to 20% staff discount.
- Career development opportunities and internal progression supported by excellent in-house training schemes.
- Uniform provided.
- Access to Retail Trust (Retail Rewards, e-voucher discounts, reloadable shopping cards, gift vouchers and free counselling/support phone line).
Job Specifics
- Contract: Permanent.
- Hours: 30 hours per week.
- Must be able to work evenings and weekends.
- Driving is essential; comfortable driving company vans.
- Full UK manual driver’s license required.
Retail Sales Assistant/Driver - Harrogate (30 Hours) employer: Majestic Wines Warehouse Limited
Majestic Wine Harrogate is an exceptional employer that prioritises employee growth and development within a vibrant retail environment. With competitive salaries, generous staff discounts, and comprehensive in-house training schemes, we empower our team to excel in their roles while fostering a culture of passion for wine and customer service. Join us in a dynamic setting where your contributions are valued, and you can thrive both personally and professionally.
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Harrogate (30 Hours)
✨Tip Number 1
Get to know the company! Before your interview, dive into Majestic Wine's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their revolution in retail.
✨Tip Number 2
Practice your wine knowledge! Brush up on your understanding of different wines and be ready to share your passion during the interview. Remember, it’s all about selling the story, not just the discount!
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you delivered exceptional service. Be prepared to discuss how you can create a VIP experience for customers at Majestic Wine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Sales Assistant/Driver - Harrogate (30 Hours)
Some tips for your application 🫡
Show Your Passion for Wine:When you're writing your application, let your love for wine shine through! Share any experiences or knowledge you have about wine, as this will show us that you're genuinely interested in the role and ready to learn more.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your customer service skills and any relevant experience that aligns with our values at Majestic Wine. We want to see how you can contribute to our team!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for dynamic and ambitious individuals, so show us who you are and why you’d be a great fit for our store in Harrogate!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, regions, and tasting notes. This will not only impress the interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this aligns perfectly with the company's focus on customer loyalty.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you work well with others. Share experiences where you supported your team to achieve targets or improved store performance together.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they support staff in achieving their WSET qualifications. This shows your genuine interest in growing with the company and understanding their values.
