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For Companies At a Glance
- Tasks: Join us as a Trainee Manager and learn to lead a dynamic retail team.
- Company: Be part of the UK's number one wine specialist, Majestic Wine.
- Benefits: Enjoy competitive salary, bonuses, discounts, and career development opportunities.
- Why this job: Grow your career in a vibrant environment with exciting incentives and training.
- Qualifications: Teamwork experience in retail or hospitality; passion for customer service is key.
- Other info: Full training provided, plus invites to exclusive wine tasting events.
The predicted salary is between 1200 - 1680 £ per month.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Chesterfield and Sheffield are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail! Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide.
The Role
As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. You will work through the career pathway training programme with the support of your Store Manager setting you up for future success.
Job Specifics
- Contract: Permanent
- Location: Chesterfield/Sheffield
- Hours: 45 Hours Per Week
- Must be able to work weekends and evenings
- Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks to establish a thorough understanding of the day-to-day operations of running a Majestic Wine store.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Take ownership of your own development, utilising the support and resources available.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members.
Knowledge & Skills Required
- Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment.
- Ability to deliver exceptional customer experience & service to every single customer.
- Can prioritise and strategically problem solve in high pressure environments.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you
- Competitive Salary & Performance Bonus
- Up to 20% staff discount
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan
- Life Assurance (Worth 2 times your annual salary)
- Uniform provided
- 29 days holiday, including public and bank holidays.
- Invites to wine tasting events
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rewards
- Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
- Company sick pay scheme
We look forward to receiving your application! Together we are Majestic!
Retail Trainee Manager - Chesterfield & Sheffield employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Chesterfield & Sheffield
✨Tip Number 1
Get to know Majestic Wine! Research their values, products, and recent changes. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Trainee Manager.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle customer service scenarios or team challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Majestic family!
We think you need these skills to ace Retail Trainee Manager - Chesterfield & Sheffield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wine and customer service shine through! We want to see that you’re genuinely excited about the role and ready to learn more about our fantastic products.
Tailor Your CV: Make sure your CV is tailored to the Trainee Manager position. Highlight any relevant experience in retail or hospitality, and don’t forget to mention your ability to work in a fast-paced environment. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, spirits, and beers that Majestic offers. Being able to discuss your favourite wines or recent trends in the industry will show your passion and commitment to learning.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create a positive shopping experience, which is key for this role.
✨Demonstrate Team Spirit
Majestic values teamwork, so be ready to share instances where you successfully collaborated with others. Highlight your adaptability and how you contribute to a positive team environment, especially in fast-paced settings like retail.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s future plans, training opportunities, or the culture at Majestic. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it makes for a more engaging conversation!