Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine Group.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Why this job: Be part of a dynamic team revolutionising retail and share your passion for wine.
- Qualifications: Excellent customer service skills and a full UK driving licence required.
- Other info: Enjoy a vibrant work environment with opportunities for growth and learning.
The predicted salary is between 24000 - 36000 £ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Cardiff & Cardiff Bay are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025.
The Role: As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities:- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day-to-day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
- Excellent time-management, delegation and problem-solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company sick pay scheme.
- Contract: Permanent.
- Hours: 40 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
- Must be willing to work across both our Cardiff & Cardiff Bay stores.
We look forward to receiving your application! Together we are Majestic!
Retail Sales Assistant/Driver - Cardiff & Cardiff Bay (40 Hours) employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Cardiff & Cardiff Bay (40 Hours)
✨Tip Number 1
Get to know Majestic Wine! Before your interview, dive into their history and values. Show us that you’re not just another candidate but someone who genuinely cares about the brand and its mission.
✨Tip Number 2
Practice your customer service skills! Think of examples where you’ve gone above and beyond for a customer. We want to see how you can deliver that VIP concierge service we pride ourselves on.
✨Tip Number 3
Be ready to talk about your passion for wine! Even if you’re not a sommelier, show us your enthusiasm for learning. Mention any wine knowledge you have and your eagerness to pursue the WSET qualification.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! We’re all about collaboration at Majestic. Share stories of how you’ve worked with others to achieve goals and overcome challenges in previous roles.
We think you need these skills to ace Retail Sales Assistant/Driver - Cardiff & Cardiff Bay (40 Hours)
Some tips for your application 🫡
Show Your Passion for Wine: When writing your application, let your enthusiasm for wine shine through! Share any experiences or knowledge you have about wines, even if it's just a personal interest. We love candidates who are eager to learn and grow in this area.
Tailor Your Application: Make sure to customise your application to reflect the specific role at Majestic Wine. Highlight your customer service skills and any relevant experience that aligns with our values. We want to see how you can contribute to our team!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for dynamic individuals who can connect with our customers. A bit of your unique flair can make your application stand out!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Since this role is all about delivering exceptional customer service, brush up on your wine knowledge! Familiarise yourself with the different types of wines Majestic offers and be ready to share interesting stories or facts about them. This will not only impress your interviewers but also show your passion for the product.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a retail environment and align with Majestic's focus on customer experience.
✨Demonstrate Team Spirit
Majestic values teamwork, so be ready to discuss how you work well with others. Share instances where you supported your team to achieve targets or improved store performance. Highlighting your collaborative nature will resonate well with the interviewers.
✨Be Ready to Drive Sales
As driving sales is a key responsibility, think of strategies you could implement to maximise sales opportunities. Prepare to discuss how you would approach upselling or creating customer loyalty. Showing that you have a proactive mindset towards sales will set you apart from other candidates.
