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For Companies At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join Majestic Wine, the UK's number one wine specialist with a vibrant culture.
- Benefits: Competitive salary, performance bonuses, staff discounts, and career development opportunities.
- Why this job: Be part of a dynamic team and explore the world of wine while growing your skills.
- Qualifications: Passion for customer service and willingness to learn about wine; driving licence required.
- Other info: Enjoy wine tasting events and excellent training support throughout your career.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Bangor are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market-leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day-to-day operational running of a Majestic Wine store.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you:
- Competitive Salary & Performance Bonus.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent.
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan.
- Life Assurance (Worth 2 times your annual salary).
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- Invites to wine tasting events.
- Access to Retail Trust which includes various discounts and support services.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rewards.
- Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
- Company sick pay scheme.
Job Specifics:
- Contract: Fixed Term until 29/12/2025.
- Hours: 15 Hours Per Week.
- Must be able to work weekends and evenings.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
We look forward to receiving your application! Together we are Majestic!
Seasonal Sales Assistant/Driver - Bangor (North Wales) - 18 Hours Fixed Term until 29/12/2025) employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant/Driver - Bangor (North Wales) - 18 Hours Fixed Term until 29/12/2025)
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Majestic Wine's history, values, and product range. This will not only impress your interviewers but also help you connect your passion for wine with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can drive sales performance, just like they want in the role.
✨Tip Number 3
Show off your personality! Majestic is looking for dynamic individuals, so don’t be afraid to let your enthusiasm shine through. Share your love for wine and how you can create memorable experiences for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Majestic team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Seasonal Sales Assistant/Driver - Bangor (North Wales) - 18 Hours Fixed Term until 29/12/2025)
Some tips for your application 🫡
Show Your Passion for Wine: When you're writing your application, let your love for wine shine through! Mention any experiences or knowledge you have about wines, even if it's just a personal interest. We want to see that you're excited about the products we offer!
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight how your previous experiences align with what we're looking for at Majestic Wine. This shows us that you've done your homework!
Be Yourself: We’re all about personality here at Majestic! Don’t be afraid to let your unique voice come through in your application. Share anecdotes or stories that showcase your customer service skills and how you’ve made a difference in past roles.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wines
Brush up on your wine knowledge before the interview. Familiarise yourself with Majestic's range and be ready to discuss your favourite wines or any recent trends in the wine industry. Showing genuine passion for the product will impress the interviewers.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about creating a fantastic shopping experience.
✨Demonstrate Team Spirit
Majestic values teamwork, so be ready to share experiences where you've successfully collaborated with others. Highlight your ability to support your team in achieving targets and how you can contribute to a positive store environment.
✨Show Your Drive
Express your ambition and willingness to learn. Talk about your goals, especially regarding the WSET qualification, and how you plan to grow within the company. This shows that you're not just looking for a job, but a career.
