At a Glance
- Tasks: Deliver wine with a smile and provide excellent customer service.
- Company: Join the UK's number one wine specialist, Majestic Wine.
- Benefits: Enjoy competitive salary, staff discounts, and career development opportunities.
- Why this job: Be an ambassador for Majestic while exploring vineyards and meeting new people.
- Qualifications: Must hold a full UK manual driving licence and be comfortable lifting up to 18kg.
- Other info: Flexible hours with 29 days holiday and invites to exclusive wine tasting events.
Fancy joining the UK’s number one Wine Specialist? Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years.
As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. This role is about managing the end-to-end delivery process and supporting the team to deliver an outstanding shopping experience for every one of our customers.
Job Specifics:
- Contract: Permanent
- Location: Bangor (North Wales)
- Hours: 18 Hours Per Week
- Must be able to work weekends and evenings
- Driving is a key part of this position; a full UK manual driver's license (held for at least 12 months) is essential.
Key Responsibilities:
- Be the face of Majestic to our delivery customers, ensuring excellent customer service and experience.
- Picking deliveries and loading the van.
- Ensure the van is maintained to a high standard, keeping it clean and carrying out compliance checks in a timely manner.
- Delivery into the customer’s house, workplace or venue with a smile and a helpful attitude.
- Clear communication with customers to book in deliveries and provide updates on delivery time slots.
- Constantly finding ways to be more efficient with driving time, understanding the cost impact on inefficient delivery runs.
- Drive confidently and safely as an ambassador for Majestic.
Knowledge & Skills Required:
- Hold a full UK/EU/EEA manual driving licence for at least 12 months with no more than 6 penalty points.
- Be able and comfortable with carrying up to 18kg weight (equivalent of 2 wine boxes).
- Confident in driving in Central London.
- Excellent time-management, delegation and problem-solving skills.
- Deliver exceptional customer experience & service to every single customer every time.
- A positive can-do attitude with a passion for seeing problems through to solutions.
What is in it for you:
- Competitive Salary & Performance Bonus.
- Up to 20% staff discount.
- Career development opportunities supported by our excellent in-house training schemes.
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan.
- Life Assurance (Worth 2 times your annual salary).
- Uniform provided.
- 29 days holiday, including public and bank holidays, plus invites to wine tasting events.
- Access to Retail Trust including discounts and support services.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rewards.
- Company sick pay scheme.
We look forward to receiving your application! Together we are Majestic!
Majestic Wine Retail Driver - Bangor (North Wales) -18 Hours employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Majestic Wine Retail Driver - Bangor (North Wales) -18 Hours
✨Tip Number 1
Get to know Majestic Wine! Familiarise yourself with their products and values. When you show up for your interview, drop in some knowledge about their wines or recent changes in the company. It’ll show you’re genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your delivery skills! Since this role is all about customer interaction, think about how you’d handle different scenarios while delivering. Maybe even do a mock delivery with a friend to get comfortable with the process and your communication style.
✨Tip Number 3
Be prepared to talk about your driving experience. They want someone who can handle the van confidently, so share any relevant experiences you have. If you’ve navigated tricky routes or managed deliveries under pressure, let them know!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and keen on joining the Majestic family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Majestic Wine Retail Driver - Bangor (North Wales) -18 Hours
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Majestic Wine Driver role. Highlight any relevant experience you have with customer service or driving, and don’t forget to mention your passion for wine and delivering great experiences!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, spirits, and beers that Majestic offers. This will not only impress your interviewers but also show your passion for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this role is all about creating a fantastic experience for them.
✨Demonstrate Your Driving Confidence
Since driving is a key part of the job, be ready to discuss your driving experience. Highlight your comfort level with driving in various conditions and any relevant safety practices you follow to ensure safe deliveries.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of times when you faced challenges during deliveries or customer interactions and how you resolved them. This will showcase your ability to think on your feet and maintain a positive attitude.