At a Glance
- Tasks: Join a dynamic team and learn to manage a Majestic Wine store while delivering exceptional customer service.
- Company: Majestic Wine, the UK's number one Wine Specialist, is revolutionising retail.
- Benefits: Enjoy competitive salary, performance bonuses, staff discounts, and career development opportunities.
- Other info: Full flexibility required; driving a company van is part of the role.
- Why this job: Kickstart your career in retail with hands-on training and exciting incentives like vineyard trips.
- Qualifications: Teamwork experience in fast-paced environments; passion for learning about wine is essential.
The predicted salary is between 25000 - 30000 £ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Birmingham are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
The Role
As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. You will work through the career pathway training programme with the support of your Store Manager setting you up for future success.
Type: Permanent Contract
Commitment: 44 hours per week (includes weekend shifts)
Location Flexibility: You must be willing and flexible to travel and support surrounding stores as needed.
Key Criteria
- Driving Requirement: Operating a company van is a core part of this role. Applicants must be fully confident and comfortable driving larger vehicles.
- License Restrictions: A full UK manual driver’s licence, held for a minimum of 12 months, is strictly required.
- Availability: Full flexibility to work weekends is essential.
Key Responsibilities
At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
- Drive store performance by maximising sales opportunities.
- Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
- Deliver exceptional market‑leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks to establish a thorough understanding of the day‑to‑day operations of running a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Take ownership of your own development, utilising the support and resources available.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
Knowledge & Skills Required
- Experience of working as part of a team in a fast‑paced, target‑driven retail or hospitality environment.
- Ability to deliver exceptional customer experience & service to every single customer.
- Ability to prioritise and strategically problem solve in high‑pressure environments.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time‑management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
- Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you
- Competitive Salary & Performance Bonus
- Up to 20% staff discount
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes!
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan
- Life Assurance (Worth 2 times your annual salary)
- Uniform provided
- 29 days holiday, including public and bank holidays.
- Invites to wine tasting events
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rewards
- Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
- Company sick pay scheme
Retail Trainee Manager in Aylesbury employer: Majestic Wines Warehouse Limited
Majestic Wine in Birmingham is an exceptional employer, offering a dynamic work environment where employees are encouraged to grow and develop through a comprehensive 12-month Trainee Manager programme. With competitive salaries, generous staff discounts, and a strong focus on career progression supported by in-house training, Majestic Wine fosters a culture of excellence and teamwork, making it an ideal place for those passionate about retail and customer service.
Contact Details:
Majestic Wines Warehouse Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Trainee Manager in Aylesbury
✨Tip Number 1
Get to know Majestic Wine! Research their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Trainee Manager role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a retail environment, especially around customer service and team dynamics. Practising these responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Majestic Wine family.
We think you need these skills to ace Retail Trainee Manager in Aylesbury
Some tips for your application 🫡
Show Your Passion for Wine:When writing your application, let your love for wine shine through! Share any experiences or knowledge you have about wine, even if it's just a hobby. We want to see that you're excited about the products we offer.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight your experience in retail or hospitality and how it aligns with what we're looking for at Majestic Wine.
Be Yourself:We’re looking for dynamic and ambitious individuals, so don’t be afraid to let your personality come through in your writing. Share your unique story and what makes you a great fit for our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, regions, and tasting notes. This will not only show your passion for the product but also help you connect with the interviewers who are looking for someone to embody their brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial as Majestic Wine places a strong emphasis on customer experience.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss your ability to work flexible hours and support your team. Share instances where you adapted to changing circumstances or helped a colleague out. This will highlight your commitment to teamwork and the dynamic nature of retail.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training programme, opportunities for growth, or how they measure success in the store. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
