At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join Majestic Wine Group, the UK's largest wines and spirits specialist.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Enjoy a supportive environment with in-house training and growth potential.
- Why this job: Be part of a dynamic team and enhance your wine knowledge while driving sales.
- Qualifications: Excellent customer service skills and a full UK manual driving licence required.
The predicted salary is between 12 - 15 £ per hour.
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day‑to‑day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time‑management, delegation and problem‑solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
Job Specifics
- Contract: Permanent.
- Hours: 15 Hours Per Week.
- Shifts: Saturdays & Sundays.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver’s licence (held for at least 12 months) for this position.
Retail Sales Assistant/Driver - Amersham (15 Hours - Saturdays & Sundays) employer: Majestic Wines Warehouse Limited
Majestic Wine Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With competitive salaries, generous staff discounts, and comprehensive in-house training schemes, employees are encouraged to enhance their skills and advance their careers. Located in Amersham, the company fosters a supportive environment where team members can thrive while delivering outstanding customer service and sharing their passion for wines.
Contact Details:
Majestic Wines Warehouse Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Amersham (15 Hours - Saturdays & Sundays)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Majestic Wine Group. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your passion for wine! Even if you’re not a wine expert yet, express your eagerness to learn. Mention any relevant experiences or courses you’ve taken, like WSET, to demonstrate your commitment to growing your knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Majestic team. Let’s get you that job!
We think you need these skills to ace Retail Sales Assistant/Driver - Amersham (15 Hours - Saturdays & Sundays)
Some tips for your application 🫡
Show Your Passion for Wine:When you're writing your application, let your love for wine shine through! Mention any experiences or knowledge you have about wines and spirits, even if it's just a personal interest. We want to see that you're excited about the products we offer!
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight your customer service experience and any relevant skills that align with what we're looking for. This shows us you’ve done your homework!
Be Yourself:We’re all about authenticity at StudySmarter. Don’t be afraid to let your personality come through in your application. Share a bit about yourself and why you think you'd be a great fit for our team. We love to see genuine enthusiasm!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re serious about joining the Majestic Wine family!
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their origins, and tasting notes. This will not only show your passion for the product but also help you connect with the interviewers who are looking for someone to deliver exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to drive sales performance and create loyal customers, which is key for the role.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you work well with others. Share experiences where you supported your team in achieving targets or improving store operations. This will highlight your collaborative nature and adaptability in a retail environment.
✨Be Ready to Drive
Since driving is a crucial part of the job, ensure you're comfortable discussing your driving experience. Be prepared to talk about your full UK manual driving licence and any relevant driving experience you have. This will reassure the interviewers that you can handle the responsibilities of the role.
