At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Majestic Wine Group, the UK's largest wines and spirits specialist.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Flexible hours with a focus on personal growth and teamwork.
- Why this job: Join a dynamic team and enhance your wine knowledge while driving sales.
- Qualifications: Excellent customer service skills and a full UK manual driving licence required.
The predicted salary is between 20000 - 25000 £ per year.
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day‑to‑day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time‑management, delegation and problem‑solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
Job Specifics
- Contract: Permanent.
- Hours: 15 Hours Per Week.
- Shifts: Saturdays & Sundays.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver’s licence (held for at least 12 months) for this position.
Retail Sales Assistant/Driver in Amersham employer: Majestic Wines Warehouse Limited
Majestic Wine Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With competitive salaries, generous staff discounts, and a commitment to nurturing talent through in-house training, employees are empowered to thrive in their roles. Located across the UK, our stores provide a dynamic environment where passion for wine and customer service come together, making every day rewarding and meaningful.
Contact Details:
Majestic Wines Warehouse Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver in Amersham
✨Tip Number 1
Get to know Majestic Wine Group inside out! Familiarise yourself with their brands and product range. When you walk into that interview, show off your passion for wine and how you can contribute to their mission of delivering exceptional customer service.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a bottle of wine to a customer. Highlight the story behind the product rather than just focusing on discounts. This will demonstrate your ability to drive sales performance and connect with customers.
✨Tip Number 3
Show your team spirit! Majestic values collaboration, so be ready to share ideas on improving store operations. Talk about how you’ve worked with others in the past to meet targets and enhance customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Majestic team and ready to take on the challenges of the role.
We think you need these skills to ace Retail Sales Assistant/Driver in Amersham
Some tips for your application 🫡
Show Your Passion for Wine:When writing your application, let your enthusiasm for wine shine through! Mention any experiences or knowledge you have about wines and spirits, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight how your previous experiences align with what we're looking for at Majestic Wine Group.
Be Personable:We love a friendly vibe! Use a conversational tone in your application to convey your personality. Remember, we’re looking for someone who can deliver exceptional customer service, so let that come across in your writing.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their origins, and tasting notes. This will not only impress your interviewers but also show your passion for the product, which is essential for a role at Majestic Wine Group.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to provide the VIP concierge service that Majestic values.
✨Demonstrate Team Spirit
Majestic Wine Group thrives on teamwork, so be ready to discuss how you’ve successfully collaborated with others in previous roles. Highlight your adaptability and problem-solving skills, as these are crucial for supporting your team in driving sales performance.
✨Be Ready to Drive
Since driving is a key part of the role, ensure you're comfortable discussing your driving experience. Be prepared to talk about your full UK manual driver’s licence and any relevant experiences you have had while driving for work. This will reassure them that you can handle the operational tasks required.
