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For Companies At a Glance
- Tasks: Join a dynamic team and learn to manage a retail store while driving sales and customer loyalty.
- Company: Majestic Wine, the UK's leading wine specialist with over 200 stores nationwide.
- Benefits: Competitive salary, staff discounts, career development, and exciting incentives like vineyard trips.
- Why this job: Kickstart your career in retail with hands-on training and growth opportunities in a vibrant environment.
- Qualifications: Teamwork experience in fast-paced settings; passion for customer service and learning about wine.
- Other info: Enjoy 29 days holiday, wine-tasting events, and a supportive company culture.
The predicted salary is between 8000 - 14000 ÂŁ per month.
Join to apply for the Retail Trainee Manager – Wrexham role at Majestic Wine. Fancy joining the UK’s number one wine specialist? Majestic Wine Wrexham is looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company revolutionising retail. Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide.
The Role
As a Majestic Trainee Manager you will embark on a 12‑month development programme that provides a detailed understanding and hands‑on experience of all operational, service and leadership standards expected for a future Majestic Store Manager. You will work through the career‑pathway training programme with the support of your Store Manager, setting yourself up for long‑term success.
Key Responsibilities
- Drive store performance by maximising sales opportunities; optimise KPI performance by identifying focus KPIs and building plans to improve them and exceed targets.
- Deliver exceptional market‑leading customer service to drive business growth through customer loyalty and repeat purchases.
- Offer customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story, not the discount – demonstrate and share your passion for product with customers through in‑depth knowledge of our range, managing a tasting events programme and running a commercially savvy tasting counter.
- Take ownership of your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Maintain pride and accountability for the physical appearance and maintenance of your store, both internally and externally.
- Engage in all operational tasks to fully understand day‑to‑day store operations – from delivering wine to customers and merchandising stock deliveries to calling valued customers to drive sales opportunities.
- Continuously identify opportunities to improve operational efficiency.
- Remain fully compliant, safe and legal by following internal policies, processes and completing mandatory training.
- Own your own development, utilising the support and resources available.
- Serve as an example of Majestic’s Ways of Working and provide support for junior team members, feeding back to your Store Manager as appropriate.
Knowledge & Skills Required
- Experience working as part of a team in a fast‑paced, target‑driven retail or hospitality environment.
- Demonstrate the ability to deliver exceptional customer experience and service to every customer.
- Prioritise and strategically problem‑solve in high‑pressure environments.
- Self‑motivated, able to thrive when working alone and as part of a team.
- Maintain a can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time‑management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass Level 2 & 3 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive salary and performance bonus.
- Up to 20 % staff discount.
- Career development opportunities – we nurture internal talent with excellent in‑house training schemes and career progression support.
- Inspiring incentives that take you around the world to explore vineyards.
- A contributory company pension plan.
- Life assurance (worth 2 Ă— your annual salary).
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- Invitations to wine‑tasting events.
- Access to Retail Trust rewards, including instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and card discounts up to 30 %, plus free counselling and support phone line.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long‑service rewards.
- Full training for your first 3 months and continued support throughout your career with Majestic Wine.
- Company sick‑pay scheme.
Job Specifics
- Contract: Permanent.
- Hours: 45 hours per week.
We look forward to receiving your application! Together we are Majestic!
Retail Trainee Manager - Wrexham employer: Majestic Wine
Contact Detail:
Majestic Wine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Wrexham
✨Tip Number 1
Get to know the company! Before your interview, dive into Majestic Wine's history and values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your wine knowledge! Even if you're not a sommelier yet, brush up on some basics about wines and spirits. It’ll impress them and show your passion for learning, which is key for this role.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past roles where you’ve delivered exceptional customer service or solved problems under pressure. This will highlight your skills and fit for the fast-paced environment.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about the training programme and growth opportunities. It’s a great way to demonstrate your commitment to developing within the company.
We think you need these skills to ace Retail Trainee Manager - Wrexham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your genuine interest in wine and retail, so don’t hold back on sharing why you’re excited about joining Majestic Wine.
Tailor Your CV: Make sure your CV is tailored to the Retail Trainee Manager position. Highlight any relevant experience in retail or hospitality, and showcase your ability to deliver exceptional customer service – it’s what we value most!
Be Specific: In your cover letter, be specific about how your skills align with the key responsibilities of the role. We love seeing candidates who can connect their past experiences to what we’re looking for at Majestic.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen to be part of the Majestic team right from the start.
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Since this role is all about wine, make sure you brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their origins, and tasting notes. This will not only impress your interviewers but also show your passion for the product.
✨Showcase Your Customer Service Skills
Majestic Wine values exceptional customer service, so be ready to share examples from your past experiences. Think of specific situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your ability to deliver the VIP experience they’re looking for.
✨Demonstrate Team Spirit
As a Retail Trainee Manager, you'll be part of a team. Highlight your experience working in fast-paced environments and how you contribute to team success. Share stories that showcase your adaptability and resilience, especially in high-pressure situations.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This could be about the company’s expansion plans, training opportunities, or how they support employee development. It shows you're genuinely interested in the role and eager to grow within the company.