At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine.
- Benefits: Competitive salary, up to 20% discount, and career development opportunities.
- Other info: Fixed term role with flexible hours, perfect for students!
- Why this job: Be part of a dynamic team revolutionising retail and share your passion for wine.
- Qualifications: Excellent communication skills and a full UK driving licence required.
The predicted salary is between 20000 - 25000 £ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Wrexham are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
About Us
Majestic Wine Group is the UK’s largest end‑to‑end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll support your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market‑leading customer service to drive business growth through customer loyalty and repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the discount.
- Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range.
- Take ownership of your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store, both internally and externally.
- Involvement in all operational tasks required for the day‑to‑day operation of a Majestic Wine store – from delivering wine to our customers, merchandising, stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe and legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and a source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time‑management, delegation and problem‑solving skills.
- Ability to deliver exceptional customer experience and service to every single customer.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion to see problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time‑management skills.
- Wine knowledge is beneficial but a passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive salary.
- Up to 20% staff discount.
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes.
- Uniform provided.
- Access to Retail Trust which includes Retail Rewards, instant savings with discounted e‑vouchers, discountable reloadable shopping cards, gift vouchers and cards, discounts of up to 30%, access to free counselling and support phone line.
- Company sick pay scheme.
Job Specifics
- Contract: Fixed Term until 04/10/2026.
- Hours: 12 hours per week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position, so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver’s licence (held for at least 12 months).
Retail Sales Assistant/Driver - Wrexham (12 Hours - Fixed Term until 04/10/2026) employer: Majestic Wine
Majestic Wine Wrexham is an exceptional employer, offering a vibrant work culture where employees are encouraged to grow and develop their skills in the dynamic retail environment of the UK's leading wine specialist. With competitive salaries, generous staff discounts, and a strong commitment to internal career progression through comprehensive training, team members can thrive while delivering outstanding customer experiences. The supportive atmosphere, combined with unique benefits like access to Retail Trust services, makes Majestic Wine a rewarding place to build a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Wrexham (12 Hours - Fixed Term until 04/10/2026)
✨Tip Number 1
Get to know the company inside out! Research Majestic Wine, their products, and their values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and your ability to drive sales – these are key for the Retail Sales Assistant role.
✨Tip Number 3
Don’t forget to showcase your personality! Majestic Wine is looking for dynamic individuals, so let your enthusiasm shine through. Share your experiences and how they’ve shaped your approach to customer service and teamwork.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and genuinely interested in joining the Majestic Wine team.
We think you need these skills to ace Retail Sales Assistant/Driver - Wrexham (12 Hours - Fixed Term until 04/10/2026)
Some tips for your application 🫡
Show Your Passion for Wine:When writing your application, let your enthusiasm for wine shine through! Share any experiences or knowledge you have about wine, as this will show us that you're genuinely interested in the role and ready to learn more.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific role. Highlight your customer service skills and any relevant experience that aligns with our values at Majestic Wine. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen to join the Majestic Wine family!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their origins, and tasting notes. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this aligns perfectly with Majestic Wine's focus on customer experience.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improve store performance.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their training programmes or how they support employees in achieving their WSET qualifications. This shows you're serious about your growth within the company.
