At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Flexible hours with evening and weekend shifts; uniform provided.
- Why this job: Be part of a dynamic team revolutionising retail and grow your wine knowledge.
- Qualifications: Excellent customer service skills and a full UK manual driving licence required.
The predicted salary is between 12 - 15 £ per hour.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Woking are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
About the role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day-to-day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
Job Specifics
- Contract: Permanent.
- Hours: 12 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver's licence (held for at least 12 months) for this position.
We look forward to receiving your application! Together we are Majestic!
Retail Sales Assistant/Driver - Woking (12 Hours) employer: Majestic Wine
Majestic Wine Woking is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. With competitive salaries, generous staff discounts, and comprehensive in-house training programmes, we empower our team members to excel in their roles while fostering a passion for wine. Join us in revolutionising retail and enjoy the unique advantage of being part of the UK's number one Wine Specialist, where your contributions directly impact customer satisfaction and store performance.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Woking (12 Hours)
✨Tip Number 1
Get to know Majestic Wine inside out! Familiarise yourself with their products and values. When you walk into that interview, show off your passion for wine and how you can contribute to their mission of delivering exceptional customer service.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a bottle of wine to a customer. Highlight the story behind the product and why it’s special. This will not only impress your interviewers but also demonstrate your ability to drive sales performance.
✨Tip Number 3
Be ready to showcase your teamwork skills. Majestic Wine values collaboration, so come prepared with examples of how you've worked well in a team before. Share how you’ve supported others in achieving targets and creating a great shopping experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Majestic team. Let’s make this happen together!
We think you need these skills to ace Retail Sales Assistant/Driver - Woking (12 Hours)
Some tips for your application 🫡
Show Your Passion for Wine:When you're writing your application, let your love for wine shine through! Share any experiences or knowledge you have about wine, and don't be shy about expressing your eagerness to learn more. We want to see that you're excited about the role!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention specific examples of how you've delivered exceptional customer service or driven sales in previous roles. This helps us see how you'd fit into our team!
Be Yourself:We’re all about authenticity at Majestic Wine, so don’t hesitate to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective, we want to get to know the real you. It’s all about finding the right fit!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy and ensures that we receive all the necessary information to consider you for the role. We can’t wait to hear from you!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their origins, and what makes them unique. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this aligns perfectly with Majestic Wine's focus on customer experience.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share stories that highlight your ability to support your team in achieving targets and maintaining a positive work environment.
✨Be Ready to Drive
Since driving is a key part of the job, ensure you're comfortable discussing your driving experience. Mention your full UK manual driving licence and any relevant experiences that showcase your reliability and responsibility behind the wheel.
