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- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Why this job: Be part of a dynamic team revolutionising retail and share your passion for wine.
- Qualifications: Excellent customer service skills and a full UK driving licence required.
- Other info: 12-month fixed term role with flexible hours, including evenings and weekends.
The predicted salary is between 1040 - 1248 ÂŁ per month.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Stirling are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Who are we? Majestic Wine Group is the UK’s largest end‑to‑end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role: As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities:
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day‑to‑day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required:
- Excellent time‑management, delegation and problem‑solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You:
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes.
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, discounts of up to 30%, access to free counselling and support phone line.
- Company sick pay scheme.
Job Specifics:
- Contract: 12 Months – Fixed Term.
- Hours: 12 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
We look forward to receiving your application! Together we are Majestic!
Retail Sales Assistant/Driver - Stirling (12 Hours - 12 Months Fixed Term) employer: Majestic Wine
Contact Detail:
Majestic Wine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Stirling (12 Hours - 12 Months Fixed Term)
✨Tip Number 1
Get to know Majestic Wine! Before your interview, dive into their history and values. Show them you’re not just another candidate but someone who genuinely cares about their mission and products.
✨Tip Number 2
Practice your customer service skills! Think of examples where you’ve gone above and beyond for a customer. Majestic is all about exceptional service, so be ready to share your experiences.
✨Tip Number 3
Be prepared to talk about wine! Even if you’re not a sommelier, show your enthusiasm for learning. Mention any wine knowledge you have and express your eagerness to pursue the WSET qualification.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Retail Sales Assistant/Driver - Stirling (12 Hours - 12 Months Fixed Term)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wine and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an exceptional experience for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the role. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re serious about joining the Majestic team!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Since this role is all about delivering exceptional customer service, brush up on your wine knowledge! Familiarise yourself with the different types of wines Majestic offers and be ready to share interesting facts or stories about them. This will not only impress your interviewers but also show your passion for the product.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to create a VIP experience for customers, which is key for this role.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you’ve successfully worked in a team before. Share specific instances where you supported your colleagues or contributed to achieving team goals. This will highlight your collaborative nature and adaptability.
✨Be Ready to Drive Sales
Since driving sales performance is a big part of the job, think of strategies you could implement to maximise sales opportunities. Prepare to discuss how you would approach upselling or cross-selling products, and how you can contribute to meeting KPIs. Showing that you have a proactive mindset will set you apart!
