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For Companies At a Glance
- Tasks: Support sales managers with customer onboarding and administrative processes.
- Company: Majestic Wine, a leading wine retailer with a vibrant team culture.
- Benefits: Permanent contract, flexible working, and opportunities for career growth.
- Other info: Enjoy a blend of office and remote work in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the wine industry.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 25000 - 35000 £ per year.
The Role
As Majestic Wine Area Sales Support you will be responsible for supporting the Area Sales Managers with the administrative processes when bringing on board new customers, as well as maintaining existing customers including changing wine lists, updating prices, and forecasting product needs. You will assist with customer queries, including using the online order portal, produce KPI reporting, and manage incoming store leads.
Job Specifics
- Contract Type: Permanent
- Location: Watford – Our Head Office is based in Watford, 15‑minute walk from Watford Junction station.
- Reporting To: Commercial - Operations Manager
- Agile Working Policy: Blend of office and remote working, 3 days a week at Majestic Office.
Key Responsibilities
- Customer Onboarding
Sales Operations Support employer: Majestic Wine
Contact Detail:
Majestic Wine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Support
✨Tip Number 1
Network like a pro! Reach out to current employees at Majestic Wine on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Majestic Wine’s products and recent news. We want to show that we’re genuinely interested in the role and the company.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions related to sales support and customer service, so we can nail it when it counts.
✨Tip Number 4
Don’t forget to follow up! After the interview, shoot a quick thank-you email to express our appreciation. It keeps us on their radar and shows our enthusiasm for the role.
We think you need these skills to ace Sales Operations Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Support role. Highlight any relevant experience you have with customer onboarding, administrative processes, and managing queries. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can support our Area Sales Managers. Keep it concise but engaging – we love a bit of personality!
Showcase Your Skills: Don’t forget to showcase your skills in KPI reporting and using online order portals. If you've got experience in these areas, let us know! We’re keen to see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Familiarise yourself with different types of wines and the basics of wine lists. This will not only impress your interviewers but also show that you're genuinely interested in the role and the products you'll be working with.
✨Master the Admin Tools
Since the role involves a lot of administrative tasks, make sure you understand common tools used for customer onboarding and KPI reporting. Brush up on any software mentioned in the job description, as being tech-savvy can set you apart from other candidates.
✨Prepare for Customer Queries
Think about potential customer queries you might encounter and how you would handle them. Practising responses to common questions will help you demonstrate your problem-solving skills and customer service mindset during the interview.
✨Show Your Team Spirit
This role supports Area Sales Managers, so highlight your ability to work collaboratively. Share examples of how you've successfully supported team members in the past, as this will showcase your teamwork skills and adaptability.