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- Tasks: Join us as a Trainee Manager and learn to lead a dynamic retail team.
- Company: Majestic Wine is the UK's largest specialist wine retailer with over 200 stores.
- Benefits: Enjoy competitive salary, performance bonuses, and up to 20% staff discount.
- Why this job: Be part of a revolutionary company with exciting career development and global incentives.
- Qualifications: Teamwork experience in retail or hospitality; passion for customer service and learning about wine.
- Other info: Full training provided, with opportunities in Ludlow and Shrewsbury stores.
The predicted salary is between 20000 - 30000 £ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that is revolutionising retail!
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years.
As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. You will work through the career pathway training programme with the support of your Store Manager setting you up for future success.
Key Responsibilities:
- Be an ambassador for the store, supporting the team to deliver an outstanding shopping experience for every customer.
- Drive store performance by maximising sales opportunities and optimising KPI performance.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Offer customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification.
- Take accountability for the physical appearance and maintenance of your store.
- Involvement in all operational tasks to establish a thorough understanding of the day-to-day operations.
- Continuously identify opportunities to make improvements in the store.
- Ensure compliance with internal policies and complete mandatory training.
- Be an example of Majestic’s Ways of Working and support more junior team members.
Knowledge & Skills Required:
- Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment.
- Ability to deliver exceptional customer experience & service.
- Prioritise and strategically problem solve in high pressure environments.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you:
- Competitive Salary & Performance Bonus.
- Up to 20% staff discount.
- Career development opportunities supported by excellent in-house training schemes.
- Fantastic incentives that take you around the world to explore different vineyards.
- A contributory Company Pension Plan.
- Life Assurance (Worth 3 times your annual salary).
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- Invites to wine tasting events.
- Access to Retail Trust including discounts and support services.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rewards.
- Full training provided for your first 3 months with continued support throughout your career.
- Company sick pay scheme.
Job Specifics:
- Contract: Permanent.
- Hours: 45 Hours Per Week.
- Must be open to opportunities in our Ludlow and Shrewsbury Stores.
We look forward to receiving your application! Together we are Majestic!
Retail Trainee Manager employer: Majestic Wine
Contact Detail:
Majestic Wine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Engage with current employees or alumni who have worked at Majestic Wine. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Showcase your customer service skills by sharing specific examples from your past experiences. Highlight how you've gone above and beyond to create exceptional customer experiences, as this aligns perfectly with Majestic's values.
✨Tip Number 4
Be prepared to discuss your adaptability and problem-solving skills. Retail environments can be fast-paced and unpredictable, so demonstrating your ability to thrive under pressure will set you apart from other candidates.
We think you need these skills to ace Retail Trainee Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Retail Trainee Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or hospitality. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to deliver exceptional customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for wine and retail. Mention why you want to work for Majestic Wine specifically and how you can contribute to their mission of providing outstanding customer experiences.
Showcase Your Teamwork Skills: Highlight any previous experience working in a team, especially in fast-paced environments. Provide examples of how you've contributed to team success and how you can support your colleagues at Majestic Wine.
How to prepare for a job interview at Majestic Wine
✨Show Your Passion for Wine
As a Trainee Manager at Majestic Wine, demonstrating your enthusiasm for wine is crucial. Be prepared to discuss your favourite wines and any experiences you've had with them. This will show your genuine interest in the product and your willingness to learn more.
✨Highlight Customer Service Skills
Majestic places a strong emphasis on customer experience. Share specific examples from your past roles where you delivered exceptional service or resolved customer issues effectively. This will illustrate your ability to thrive in a target-driven retail environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you had to prioritise tasks or handle pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Research the Company and Its Values
Familiarise yourself with Majestic Wine's history, values, and recent developments. Understanding their mission and how they operate will help you align your answers with what they are looking for in a candidate, showing that you're a good fit for their team.
