At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join Majestic Wine, the UK's largest wines and spirits specialist.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic environment.
- Other info: Great chance to develop wine knowledge and gain valuable retail experience.
- Why this job: Be part of a revolution in retail and share your passion for wine.
- Qualifications: Must have a full UK manual driving licence and a passion for customer service.
The predicted salary is between 24960 - 30000 £ per year.
Majestic Wine Inverness is looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that is revolutionising retail. Majestic Wine Group is the UK’s largest end‑to‑end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities and supporting the team to meet and exceed targets through focusing on KPI delivery.
- Deliver exceptional market‑leading customer service to drive business growth through customer loyalty and repeat purchases.
- Offer customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story, not the discount, demonstrating and sharing your passion for product with customers through an in‑depth knowledge of our range.
- Continuously develop your wine knowledge to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store, both internally and externally.
- Participate in all operational tasks required for the day‑to‑day running of a Majestic Wine store, including delivering wine to customers, merchandising stock deliveries and contacting valued customers to drive sales opportunities.
- Identify opportunities to improve operational efficiency and share ideas with your wider team.
- Remain fully compliant, safe and legal by following internal policies, processes and completing mandatory training.
- Act as an example of Majestic’s Ways of Working and support junior team members, feeding back to your Store Manager as appropriate.
- As a key holder, understand opening and closing compliance and be confident to operate the store independently.
- Being comfortable driving one of our company vans is essential. The role requires a full UK manual driving licence held for at least 12 months.
Retail Sales Assistant/Driver - Inverness (30 Hours) employer: Majestic Wine
Majestic Wine Inverness is an exceptional employer that prioritises employee growth and development within a dynamic and innovative retail environment. With a strong focus on customer service and team collaboration, employees benefit from extensive training opportunities, including support for WSET qualifications, and enjoy a vibrant work culture that values passion for products and operational excellence. Located in the picturesque city of Inverness, team members can take pride in being part of the UK's largest wines and spirits specialist, contributing to a brand that is revolutionising the retail landscape.
