At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine Group.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Enjoy a vibrant work environment with opportunities for growth and learning.
- Why this job: Be part of a dynamic team revolutionising retail and share your passion for wine.
- Qualifications: Excellent customer service skills and a full UK manual driving licence required.
The predicted salary is between 25775 - 25775 € per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Beaconsfield are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day-to-day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
Job Specifics
- Contract: Permanent.
- Hours: 39 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
- Salary: £25,775.88.
Retail Sales Assistant/Driver - Beaconsfield (39 Hours) employer: Majestic Wine
Majestic Wine Beaconsfield is an exceptional employer, offering a vibrant work culture where employees are encouraged to grow and develop their skills in the dynamic world of retail. With competitive salaries, generous staff discounts, and a strong commitment to career progression through in-house training, Majestic Wine fosters an environment that values both individual contributions and teamwork. Located in a thriving area, employees benefit from a supportive community and access to unique perks such as the Retail Trust, ensuring a rewarding and fulfilling workplace experience.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Beaconsfield (39 Hours)
✨Tip Number 1
Get to know Majestic Wine! Research their products, values, and what makes them the UK's number one wine specialist. This will help you connect with the team during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Majestic Wine is all about delivering exceptional service, so be ready to share your experiences that highlight your passion for helping others.
✨Tip Number 3
Show off your enthusiasm for wine! Even if you're not a wine expert yet, express your eagerness to learn. Mention any relevant courses or certifications you're considering, like the WSET qualification, to demonstrate your commitment to growing in this field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Majestic Wine team.
We think you need these skills to ace Retail Sales Assistant/Driver - Beaconsfield (39 Hours)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for wine and customer service shine through! We want to see how you can bring that passion to our team and create amazing experiences for our customers.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your driving skills if you’ve got them! We love seeing how your background fits with what we do.
Be Specific:In your cover letter, be specific about why you want to work at Majestic Wine. Mention our commitment to quality and customer service, and how you can contribute to our goals. We appreciate candidates who do their homework!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the Majestic Wine family!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their origins, and what makes them unique. This will not only show your passion for the product but also help you connect with the interviewers who are looking for someone to share that enthusiasm with customers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer. This is crucial for a role at Majestic Wine, as they pride themselves on providing a VIP experience.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share stories that highlight your ability to support your team in achieving targets and maintaining a positive work environment.
✨Be Ready to Drive Sales
Since driving sales performance is key in this role, think of ways you can contribute to this goal. Prepare to discuss strategies you might use to maximise sales opportunities and how you would engage customers to encourage repeat purchases.
