At a Glance
- Tasks: Support the store team in driving sales and delivering exceptional customer service.
- Company: Join Majestic Wine, the UK's number one wine specialist with a dynamic culture.
- Benefits: Enjoy competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Flexible hours with evening and weekend shifts; driving is essential.
- Why this job: Be part of a revolution in retail and share your passion for wine with customers.
- Qualifications: Excellent communication skills and a can-do attitude; wine knowledge is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Clitheroe are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market-leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day-to-day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company sick pay scheme.
Job Specifics
- Contract: Permanent.
- Hours: 15 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
We look forward to receiving your application! Together we are Majestic!
Retail Sales Assistant - Clitheroe (15 Hours) employer: Majestic Wine
Majestic Wine Clitheroe is an exceptional employer, offering a vibrant work culture where employees are encouraged to grow and develop their skills in the dynamic retail environment of the UK's leading wine specialist. With competitive salaries, generous staff discounts, and robust career development opportunities supported by in-house training, team members can thrive while delivering outstanding customer service. The supportive atmosphere, combined with unique benefits like access to Retail Trust services, makes Majestic Wine a rewarding place to build a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant - Clitheroe (15 Hours)
✨Tip Number 1
Get to know the company! Before your interview, dive into Majestic Wine's history and values. Show us that you’re not just another candidate but someone who genuinely cares about our mission and products.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. We want to see how you can deliver that VIP concierge service we pride ourselves on.
✨Tip Number 3
Be ready to talk about your passion for wine! Even if you're not a sommelier yet, show us your enthusiasm for learning. Mention any wine knowledge or experiences you have, and let us know how keen you are to get that WSET qualification.
✨Tip Number 4
Don’t forget to ask questions! This shows us you’re engaged and interested. Ask about team dynamics, training opportunities, or how we celebrate successes. It’s a great way to demonstrate your commitment to growing with us at Majestic!
We think you need these skills to ace Retail Sales Assistant - Clitheroe (15 Hours)
Some tips for your application 🫡
Show Your Passion for Wine:When you're writing your application, let your love for wine shine through! Share any experiences or knowledge you have about wine, and don't be shy about expressing your eagerness to learn more. We want to see that you're excited about joining the Majestic team!
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight how your previous experiences align with what we're looking for, especially in delivering exceptional customer service and driving sales performance.
Be Yourself:We’re all about authenticity at Majestic Wine. Don’t hesitate to let your personality come through in your application. Whether it’s a unique hobby or a fun fact about yourself, we want to know what makes you, you!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their origins, and tasting notes. This will not only show your passion for the product but also help you connect with the team at Majestic Wine.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with Majestic's focus on customer experience.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you work well with others. Share experiences where you supported your colleagues or contributed to a team goal, highlighting your ability to thrive both independently and as part of a group.
✨Be Ready to Drive Sales
Since driving sales performance is key in this role, think of strategies you've used in previous jobs to maximise sales opportunities. Be prepared to discuss how you can apply these strategies at Majestic Wine to help meet and exceed targets.
