Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the store team in driving sales and delivering exceptional customer service.
- Company: Join Majestic Wine, the UK's number one Wine Specialist, revolutionizing retail.
- Benefits: Enjoy competitive salary, up to 20% staff discount, and career development opportunities.
- Why this job: Be part of a dynamic team, learn about wine, and enhance your customer service skills.
- Qualifications: Passion for learning, excellent communication skills, and a full UK/EU/EEA driving license required.
- Other info: Part-time permanent role with fixed term until 24/12/2025.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine Chislehurst are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Therefore, we are looking for people who:
- Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
- Involvement in all operational tasks required for the day-day operational running a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
- Self-motivated, able to thrive when working alone and as part of a team
- A can-do attitude with a passion for seeing problems through to solutions
- Adaptable and resilient to meet the ever-changing demands of our business
- Excellent communication and time management skills
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points
What is in it for you:
- Competitive Salary
- Up to 20% staff discount
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Uniform provided
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company sick pay scheme.
Job Specifics:
- Contract: Part-Time Permanent
- Hours: Fixed Term until 24/12/2025
We look forward to receiving your application! Together we are Majestic! #TWAM
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Retail Sales Assistant employer: Majestic Wine
Contact Detail:
Majestic Wine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarize yourself with the wine selection at Majestic Wine. Understanding the products you’ll be selling will not only boost your confidence but also help you engage customers effectively, showcasing your passion for wine.
✨Tip Number 2
Practice delivering exceptional customer service in your daily interactions. Think about how you can create a VIP experience for customers, as this is a key aspect of the role and will set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability and problem-solving skills during the interview. Prepare examples of how you've successfully navigated challenges in previous roles, as these qualities are essential for thriving in a dynamic retail environment.
✨Tip Number 4
Highlight your willingness to learn and grow within the company. Mention your interest in obtaining the WSET qualifications, as this demonstrates your commitment to developing your wine knowledge and enhancing your sales capabilities.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasize your ability to deliver exceptional customer service in your application. Provide specific examples of how you've gone above and beyond to create a positive experience for customers in previous roles.
Demonstrate Passion for Wine: While wine knowledge is beneficial, showing a genuine passion for learning about wine can set you apart. Mention any relevant experiences or interests that demonstrate your enthusiasm for the product and willingness to pursue WSET qualifications.
Highlight Teamwork and Adaptability: Mention your ability to work both independently and as part of a team. Provide examples of how you've adapted to changing demands in previous jobs, showcasing your problem-solving skills and can-do attitude.
How to prepare for a job interview at Majestic Wine
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine and the industry during the interview. Share any personal experiences or knowledge you have about different wines, as this will demonstrate your commitment to learning and growing in this role.
✨Emphasize Customer Service Skills
Highlight your ability to deliver exceptional customer service. Prepare examples of how you've gone above and beyond for customers in previous roles, as this aligns with the company's focus on providing a VIP experience.
✨Demonstrate Teamwork and Leadership
Discuss your experience working in teams and how you can support your colleagues. Mention any instances where you've taken initiative or helped train junior team members, showcasing your leadership potential.
✨Prepare for Operational Questions
Be ready to discuss your understanding of retail operations and how you can contribute to the day-to-day running of the store. Think about ways you can optimize processes and improve store performance, as this is key to the role.
