At a Glance
- Tasks: Support the store team in driving sales and delivering exceptional customer service.
- Company: Join Majestic Wine, the UK’s number one wine specialist with a dynamic culture.
- Benefits: Enjoy competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a revolution in retail and share your passion for wine with customers.
- Qualifications: Excellent customer service skills and a passion for learning about wine.
The predicted salary is between 10 - 12 £ per hour.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Perth are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025.
With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day‑to‑day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time‑management, delegation and problem‑solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
What Is In It For You
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company sick pay scheme.
Job Specifics
- Contract: Permanent.
- Hours: 18 Hours Per Week.
- Must be able to work evenings and weekends.
We look forward to receiving your application! Together we are Majestic!
Retail Sales Assistant - Perth (18 Hours) employer: Majestic Wine
Majestic Wine Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With competitive salaries, generous staff discounts, and comprehensive training programmes, we empower our team members to thrive in their roles while enjoying the benefits of working for the UK's leading wine specialist in the beautiful city of Perth. Join us to be part of a dynamic team that values passion, innovation, and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant - Perth (18 Hours)
✨Tip Number 1
Get to know the company inside out! Research Majestic Wine, its products, and its values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently, especially when discussing how you can drive sales and deliver exceptional customer service.
✨Tip Number 3
Show your personality! Don’t just focus on your skills; let your enthusiasm for wine and retail shine through. Share personal stories or experiences that highlight your customer service skills and how you’ve made a difference in previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant - Perth (18 Hours)
Some tips for your application 🫡
Show Your Passion for Wine:When writing your application, let your enthusiasm for wine shine through! Share any experiences or knowledge you have about wine, even if it's just a personal interest. We love candidates who are eager to learn and grow in this area.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight your customer service experience and any relevant skills that align with what we’re looking for at Majestic Wine.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Whether it’s your can-do attitude or your problem-solving skills, show us what makes you unique and how you can contribute to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, regions, and tasting notes. This will not only show your passion for the product but also help you connect with the interviewers who are looking for someone to share that enthusiasm with customers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to create a VIP experience, which is crucial for the role at Majestic Wine.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you work well with others. Share experiences where you supported your team to achieve targets or improve store performance. Highlighting your collaborative nature will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. Inquire about their training programmes, opportunities for career development, or how they measure success in the store. This shows your genuine interest in growing with the company and helps you understand if it's the right fit for you.
