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For Companies At a Glance
- Tasks: Drive sales and deliver exceptional customer service in a dynamic retail environment.
- Company: Join the UK's number one Wine Specialist, Majestic Wine Group.
- Benefits: Enjoy competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Flexible hours with opportunities for progression and in-house training.
- Why this job: Be part of a revolutionary company and grow your skills in the wine industry.
- Qualifications: Passion for customer service and a full UK driving licence required.
The predicted salary is between 22000 - 26000 £ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Newmarket are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025.
With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the discount.
- Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day-to-day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
Job Specifics
- Contract: Permanent.
- Hours: 40 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
We look forward to receiving your application! Together we are Majestic!
Retail Sales Assistant/Driver - Newmarket (40 Hours) employer: Majestic Wine
Contact Detail:
Majestic Wine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Newmarket (40 Hours)
✨Tip Number 1
Get to know Majestic Wine! Before your interview, dive into their history and values. Show us that you’re not just another candidate but someone who genuinely cares about the brand and its mission.
✨Tip Number 2
Practice your customer service skills! Think of examples where you’ve gone above and beyond for a customer. We want to see how you can deliver that VIP concierge service we’re all about!
✨Tip Number 3
Be ready to talk about your passion for wine! Even if you’re not a sommelier yet, show us your enthusiasm for learning. Mention any wine knowledge you have and your eagerness to ace that WSET qualification.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! We love candidates who can thrive both independently and as part of a team. Share stories of how you’ve collaborated with others to achieve goals.
We think you need these skills to ace Retail Sales Assistant/Driver - Newmarket (40 Hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wine and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience to our customers.
Tailor Your CV: Make sure your CV is tailored to the role of Retail Sales Assistant/Driver. Highlight any relevant experience, especially in retail or customer service, and don’t forget to mention your driving licence details since it’s a key part of the job!
Be Specific About Your Skills: Use specific examples to demonstrate your skills in time management, problem-solving, and teamwork. We love seeing how you’ve tackled challenges in the past and what you’ve learned from those experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Majestic team!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, regions, and the basics of WSET qualifications. This will not only show your passion but also help you connect with the team’s focus on delivering expert service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs. This aligns perfectly with Majestic's emphasis on providing a VIP concierge service.
✨Demonstrate Team Spirit
Majestic values teamwork, so be ready to discuss how you’ve collaborated with others to achieve goals. Share specific instances where you supported your team in exceeding targets or improving store performance, as this will resonate well with their culture.
✨Be Ready to Drive Sales
Since driving sales is a key responsibility, think of strategies you could implement to maximise sales opportunities. Be prepared to discuss how you would engage customers and create loyalty, showcasing your proactive approach to sales.