At a Glance
- Tasks: Drive sales and deliver exceptional customer service in a dynamic retail environment.
- Company: Join the UK's number one Wine Specialist, Majestic Wine Group.
- Benefits: Enjoy competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Flexible hours with evening and weekend shifts; uniform provided.
- Why this job: Be part of a revolution in retail and grow your wine knowledge while making an impact.
- Qualifications: Must have a full UK manual driving licence and a passion for learning about wine.
The predicted salary is between 20000 - 25000 £ per year.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Chelmsford are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Showcase our product story, share passion with customers through an in-depth knowledge of our range.
- Develop and maintain wine knowledge to support your WSET qualification and confidence in selling.
- Take ownership of the store’s physical appearance and maintenance, internally & externally.
- Participate in all operational tasks required for the day-to-day operation of a Majestic Wine store – from delivering wine to customers, merchandising stock deliveries, and calling valued customers to drive sales opportunities.
- Continuously identify opportunities to improve operating efficiency and share ideas with the wider team.
- Remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Act as a supportive role model for junior team members and provide feedback to the Store Manager.
- As a key holder, understand opening and closing compliance and operate the store confidently without supervision.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills.
- Ability to deliver exceptional customer experience & service to every customer.
- Self-motivated and able to thrive working alone or as part of a team.
- Can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time-management skills.
- Wine knowledge beneficial but passion to learn more is essential to pass Level 2 WSET qualification.
- Hold a full, UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive salary.
- Up to 20% staff discount.
- Career development opportunities – nurturing internal talent, offering career progression supported by in-house training schemes.
- Uniform provided.
- Access to Retail Trust – including Retail Rewards, e-vouchers, reloadable shopping cards, gift vouchers & gift cards, discounts up to 30%, free counselling and support phone line.
Job Specifics:
- Contract: Permanent
- Hours: 8 hours per week (must work evenings and weekends).
- Driving is key – comfortable driving company van, require full UK manual driver’s licence held for at least 12 months.
Retail Sales Assistant/Driver - Chelmsford (8 Hours) employer: Majestic Wine
Majestic Wine Chelmsford is an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. With competitive salaries, generous staff discounts, and comprehensive career development opportunities, employees are encouraged to thrive in a dynamic retail environment. The company prioritises employee well-being through initiatives like the Retail Trust, ensuring a supportive atmosphere for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Chelmsford (8 Hours)
✨Tip Number 1
Get to know Majestic Wine! Before your interview, dive into their history and values. Show us that you’re not just another candidate but someone who genuinely cares about the brand and its mission.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. We want to see how you can deliver that exceptional experience that Majestic Wine is known for.
✨Tip Number 3
Be ready to talk about your passion for wine! Even if you’re not a connoisseur yet, show us your enthusiasm for learning. Mention any relevant experiences or courses, like the WSET qualification, that you’re keen to pursue.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team at Majestic Wine Chelmsford.
We think you need these skills to ace Retail Sales Assistant/Driver - Chelmsford (8 Hours)
Some tips for your application 🫡
Show Your Passion for Wine:When you're writing your application, let your love for wine shine through! Mention any experiences or knowledge you have about wines, even if it's just a personal interest. We want to see that you're excited about the role and ready to learn more.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this position. Highlight your customer service skills and any relevant experience that aligns with our values at Majestic Wine. We appreciate when candidates take the time to connect their background to what we do!
Be Yourself:We’re looking for dynamic and ambitious individuals, so don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped you. Authenticity goes a long way in helping us get to know you better!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity at Majestic Wine!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, regions, and the basics of the WSET qualification. This will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer. This is crucial for a Sales Assistant role, so make sure to highlight your ability to create memorable experiences.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you work well with others. Share instances where you supported your team in achieving targets or helped a colleague solve a problem. This will show that you're not just a lone wolf but a team player.
✨Be Ready for Practical Scenarios
Expect some situational questions during the interview. They might ask how you'd handle a busy day in the store or how you'd approach a difficult customer. Think through these scenarios beforehand and prepare your responses to demonstrate your problem-solving skills and adaptability.
