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For Companies At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Why this job: Be part of a dynamic team revolutionising retail and share your passion for wine.
- Qualifications: Excellent customer service skills and a full UK driving licence required.
- Other info: Flexible hours with opportunities for growth and in-house training.
The predicted salary is between 13 - 16 £ per hour.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Carlisle are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025.
With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day-to-day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company sick pay scheme.
Job Specifics
- Contract: Permanent.
- Hours: 12 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver's licence (held for at least 12 months) for this position.
We look forward to receiving your application! Together we are Majestic!
Retail Sales Assistant/Driver - Carlisle (12 Hours) employer: Majestic Wine
Contact Detail:
Majestic Wine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Carlisle (12 Hours)
✨Tip Number 1
Get to know Majestic Wine! Research their products, values, and what makes them tick. This way, when you walk into that interview, you can show off your passion and knowledge about the company, making you stand out from the crowd.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to showcase your ability to deliver exceptional service will definitely impress the hiring team.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the company culture or even give you a heads-up about the interview process. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Majestic family. Let’s get you that job!
We think you need these skills to ace Retail Sales Assistant/Driver - Carlisle (12 Hours)
Some tips for your application 🫡
Show Your Passion for Wine: When you're writing your application, let your love for wine shine through! Share any experiences or knowledge you have about wines, even if it's just a personal interest. We want to see that you're excited about the products we offer!
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Highlight how your previous experiences align with what we're looking for at Majestic Wine. This shows us that you've done your homework!
Be Yourself: We’re all about authenticity here at Majestic Wine. Don’t be afraid to let your personality come through in your application. Whether it’s your unique style of writing or sharing a fun anecdote, we want to get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Since this role is all about wine, make sure you brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, regions, and tasting notes. This will not only impress your interviewers but also show your passion for the product.
✨Showcase Your Customer Service Skills
Majestic Wine places a huge emphasis on exceptional customer service. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you can create a VIP experience that aligns with their values.
✨Demonstrate Team Spirit
This role requires working closely with a team, so be ready to discuss how you contribute to team success. Share instances where you supported your colleagues or helped achieve team goals, showcasing your collaborative spirit.
✨Be Ready to Drive
Driving is a key part of this position, so ensure you're comfortable discussing your driving experience. Mention your full UK driving licence and any relevant experience you have with driving company vehicles, as this will be crucial for the role.
