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For Companies At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine.
- Benefits: Competitive salary, up to 20% discount, and career development opportunities.
- Other info: Enjoy in-house training and a supportive work environment.
- Why this job: Be part of a dynamic team revolutionising retail and share your passion for wine.
- Qualifications: Excellent customer service skills and a full UK driving licence required.
The predicted salary is between 24000 - 30000 ÂŁ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Braintree are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
Majestic Wine Group is the UK’s largest end‑to‑end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities and supporting your team to meet and exceed targets through focusing on KPI delivery.
- Deliver exceptional market‑leading customer service to drive business growth through customer loyalty and repeat purchases.
- Offer a VIP concierge service, actively contacting customers with updates on products and tastings.
- Sell the story, not the discount—share your passion for product with customers through an in‑depth knowledge of our range.
- Take ownership of your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally and externally.
- Be involved in all operational tasks required for the day‑to‑day running of a Majestic Wine store—delivering wine to customers, merchandising stock deliveries, and calling valued customers to drive sales opportunities.
- Continuously identify opportunities to improve operational running of the store, feeding ideas back to your wider team for implementation together.
- Ensure you remain fully compliant, safe and legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and a source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder, understand opening and closing compliance and be confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time‑management, delegation and problem‑solving skills.
- Ability to deliver exceptional customer experience and service to every customer.
- Self‑motivated, able to thrive when working alone and as part of a team.
- Can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time‑management skills.
- Wine knowledge is beneficial but a passion to learn more is essential to pass Level 2 WSET wine qualifications.
- Hold a full UK manual‑transmission driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive salary.
- Up to 20% staff discount.
- Career development opportunities—internal talent nurturing and career progression supported by excellent in‑house training schemes.
- Uniform provided.
- Access to Retail Trust, which includes retail rewards, instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, discounts of up to 30%, and free counselling and support phone line.
Job specifics:
- Contract: Permanent.
- Hours: 34 hours per week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position; being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver’s licence (held for at least 12 months).
Retail Sales Assistant/Driver - Braintree (36 Hours) employer: Majestic Wine
Contact Detail:
Majestic Wine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Braintree (36 Hours)
✨Tip Number 1
Get to know Majestic Wine inside out! Familiarise yourself with their products and values. When you walk into that interview, show off your passion for wine and how you can contribute to their mission of delivering exceptional customer service.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a bottle of wine to a customer. Highlight your ability to create a memorable shopping experience and how you can drive sales through your knowledge and enthusiasm.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for standing out in the application process. It’s all about making those connections!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Majestic team. Let’s get you that dream job!
We think you need these skills to ace Retail Sales Assistant/Driver - Braintree (36 Hours)
Some tips for your application 🫡
Show Your Passion for Wine: When you're writing your application, let your love for wine shine through! Share any experiences or knowledge you have about wine, even if it's just a personal interest. We want to see that you're excited about the products we offer.
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities mentioned in the job description. Highlight your customer service experience and any relevant skills that show you're the perfect fit for our team at Majestic Wine.
Be Yourself: We’re looking for dynamic and ambitious individuals, so don’t be afraid to let your personality come through in your application. Share your unique story and what makes you stand out from the crowd—this is your chance to shine!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, regions, and the basics of WSET qualifications. This will not only show your passion but also help you connect with the team at Majestic Wine.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this role is all about creating outstanding shopping experiences.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you work well with others. Share instances where you supported your colleagues or contributed to a team goal, highlighting your ability to thrive both independently and as part of a group.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a busy day in the store or how you'd approach a customer looking for a specific wine. Think through these situations beforehand to showcase your problem-solving skills.