At a Glance
- Tasks: Join our team to deliver exceptional customer experiences and drive store performance.
- Company: Majestic Wine, the UK's number one wine specialist with a vibrant culture.
- Benefits: Competitive salary, performance bonuses, staff discounts, and career development opportunities.
- Other info: Enjoy wine tasting events and a supportive environment for personal growth.
- Why this job: Kickstart your career in retail with hands-on training and exciting incentives.
- Qualifications: Team player with a passion for customer service and a full UK driving licence.
The predicted salary is between 800 - 1167 £ per month.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Birmingham are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company has undergone an ambitious transformation and turnaround programme, resulting in record market share growth, a new and improved product range, a new website and six new stores.
As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. You will work through the career pathway training programme with the support of your Store Manager.
Job Specifics
- Contract: Permanent
- Location: Birmingham
- Hours: 45 Hours Per Week
- Must be able to work weekends and evenings
- Driving is a key part of this position; a full UK manual driver's license (held for at least 12 months) is essential.
Key Responsibilities
- Be an ambassador for the store, supporting the team to deliver an outstanding shopping experience for every customer.
- Drive store performance by maximising sales opportunities and optimising KPI performance.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Offer customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Demonstrate and share your passion for product with customers through in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification.
- Ensure compliance with internal policies and complete mandatory training.
- Be an example of Majestic’s Ways of Working and support more junior team members.
Knowledge & Skills Required
- Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment.
- Ability to deliver exceptional customer experience & service.
- Self-motivated, able to thrive when working alone and as part of a team.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but a passion to learn more is essential.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive Salary & Performance Bonus
- Up to 20% staff discount
- Career development opportunities supported by excellent in-house training schemes.
- Fantastic incentives that take you around the world to explore different vineyards.
- A contributory Company Pension Plan
- Life Assurance (Worth 2 times your annual salary)
- Uniform provided
- 29 days holiday, including public and bank holidays.
- Invites to wine tasting events
- Access to Retail Trust which includes various discounts and support services.
- Company maternity, paternity and adoption leave after 26 weeks.
- Full training provided for your first 3 months with continued support throughout your career.
- Company sick pay scheme.
We look forward to receiving your application! Together we are Majestic!
Retail Trainee Manager - Birmingham employer: Majestic Wine
Majestic Wine in Aylesbury is an excellent employer, offering a vibrant work culture where teamwork and customer satisfaction are at the forefront. With a commitment to employee growth through career development opportunities and a generous 20% staff discount, we ensure that our Sales Assistants not only thrive in their roles but also enjoy a rewarding experience while learning about the world of wine.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Trainee Manager - Birmingham
✨Get to Know Your Local Scene
For a retail trainee role, it's essential to be in tune with your local shops. Spend some time visiting local stores, chatting with staff, and getting a feel for their customer service approach. This might even give you the inside scoop on trainee openings before they’re posted online!
✨Connect with Retail Communities
Join local or online retail communities where trainees and professionals share experiences and insights. Platforms like Facebook, Instagram, or even Reddit can be great for discovering unadvertised trainee positions or getting tips from others who have been in your shoes!
✨Pop in and Introduce Yourself
Don’t shy away from walking into shops and asking about trainee opportunities directly. A friendly introduction could leave a lasting impression on the manager, plus it shows that you’re eager and proactive about joining the team!
✨Follow Majestic Wine on Social Media
Stay updated with Majestic Wine’s social media channels. They often post about trainee programmes and special events which can help you get noticed. Engaging with their content can also show your genuine interest in being part of their team!
We think you need these skills to ace Retail Trainee Manager - Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, your ability to connect with customers is key! Make sure to highlight any past experience where you provided excellent customer service, even if it was in a different setting. Use your CV to elaborate on any sales experience or teamwork that showcases your people skills.
Tailor Your Cover Letter with Passion:As a trainee, we want to see your enthusiasm for learning and growing in the retail space. In your cover letter, share why you’re excited about this opportunity at Majestic Wine and how it aligns with your career goals. A personal touch will help your application stand out!
Highlight Your Flexibility and Availability:Retail often requires a flexible schedule. In your application, mention your availability and willingness to work varied shifts. It shows your commitment to the role and that you understand the demands of the industry.
Include Relevant Qualifications:While you're applying for a trainee position, any retail-specific qualifications or courses can give you an edge. If you've completed any relevant training or certifications, don’t forget to include them in your CV to impress Majestic Wine!
How to prepare for a job interview at Majestic Wine
✨Show Off Your Customer Skills
Make sure you can demonstrate your knack for customer service, as that’s really what retail is all about! Think of scenarios where you've gone above and beyond for someone—whether it's a part-time job, volunteering, or even helping out at events. We want our trainees at Majestic Wine to feel comfortable engaging with customers, so be ready with some examples!
✨Know the Products Inside Out
Familiarise yourself with the products that Majestic Wine offers. It might seem obvious, but being able to discuss their features and benefits can really help you stand out. We love seeing candidates who do their homework and can articulate what makes our merchandise unique—think about why someone would buy from us!
✨Highlight Your Team Spirit
As a trainee, you’ll be working closely with your colleagues, so it’s important to showcase your teamwork skills. Reflect on previous experiences where you've collaborated with others, whether in sports, school projects, or part-time jobs. We want to see how you fit into a team dynamic, especially in a bustling retail environment.
✨Be Ready to Learn and Adapt
In a trainee role, it's all about your willingness to grow and learn. Be prepared to discuss how you handle new challenges or changes. We’re looking for candidates who can embrace feedback and adapt quickly, so think of examples where you’ve taken on a new skill or adapted to a new environment successfully.
