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- Tasks: Join our team to deliver exceptional customer experiences and drive store performance.
- Company: Majestic Wine, the UK's number one wine specialist with a vibrant culture.
- Benefits: Competitive salary, performance bonuses, staff discounts, and career development opportunities.
- Why this job: Kickstart your career in retail with hands-on training and exciting incentives.
- Qualifications: Team player with a passion for customer service and a full UK driving licence.
- Other info: Enjoy wine tasting events and a supportive environment for personal growth.
The predicted salary is between 800 - 1167 £ per month.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Birmingham are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company has undergone an ambitious transformation and turnaround programme, resulting in record market share growth, a new and improved product range, a new website and six new stores.
As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. You will work through the career pathway training programme with the support of your Store Manager.
Job Specifics- Contract: Permanent
- Location: Birmingham
- Hours: 45 Hours Per Week
- Must be able to work weekends and evenings
- Driving is a key part of this position; a full UK manual driver's license (held for at least 12 months) is essential.
- Be an ambassador for the store, supporting the team to deliver an outstanding shopping experience for every customer.
- Drive store performance by maximising sales opportunities and optimising KPI performance.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Offer customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Demonstrate and share your passion for product with customers through in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification.
- Ensure compliance with internal policies and complete mandatory training.
- Be an example of Majestic’s Ways of Working and support more junior team members.
- Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment.
- Ability to deliver exceptional customer experience & service.
- Self-motivated, able to thrive when working alone and as part of a team.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but a passion to learn more is essential.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
- Competitive Salary & Performance Bonus
- Up to 20% staff discount
- Career development opportunities supported by excellent in-house training schemes.
- Fantastic incentives that take you around the world to explore different vineyards.
- A contributory Company Pension Plan
- Life Assurance (Worth 2 times your annual salary)
- Uniform provided
- 29 days holiday, including public and bank holidays.
- Invites to wine tasting events
- Access to Retail Trust which includes various discounts and support services.
- Company maternity, paternity and adoption leave after 26 weeks.
- Full training provided for your first 3 months with continued support throughout your career.
- Company sick pay scheme.
We look forward to receiving your application! Together we are Majestic!
Retail Trainee Manager - Birmingham employer: Majestic Wine
Contact Detail:
Majestic Wine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Birmingham
✨Tip Number 1
Get to know Majestic Wine! Research their values, products, and recent changes. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Trainee Manager.
✨Tip Number 3
Prepare for your interview by practising common questions. Think about how your past experiences align with the role's requirements, especially around customer service and teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Majestic family!
We think you need these skills to ace Retail Trainee Manager - Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wine and retail shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing an exceptional customer experience.
Tailor Your CV: Make sure your CV is tailored to the Trainee Manager role. Highlight any relevant experience in retail or hospitality, and don’t forget to mention your ability to work in a fast-paced environment. We love seeing how your skills align with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
As a Trainee Manager at Majestic, having a solid understanding of wine is crucial. Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, regions, and tasting notes. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Majestic prides itself on exceptional customer service. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you can translate those experiences into the retail environment, demonstrating your ability to create memorable shopping experiences.
✨Demonstrate Team Spirit
Working as part of a team is key in this role. Be ready to discuss how you've collaborated with others in fast-paced environments. Highlight your adaptability and resilience, especially when facing challenges, to show that you can thrive both independently and as part of a team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if Majestic is the right fit for you.
