At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine Group.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Why this job: Be part of a dynamic team revolutionising retail and share your passion for wine.
- Qualifications: Excellent customer service skills and a full UK driving licence required.
- Other info: Flexible hours with opportunities for growth and in-house training.
The predicted salary is between 10 - 13 £ per hour.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Bearsden are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day-to-day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company sick pay scheme.
Job Specifics
- Contract: Permanent.
- Hours: 12 Hours Per Week.
- Must be able to work evenings and weekends.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential.
- We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
We look forward to receiving your application! Together we are Majestic!
Retail Sales Assistant/Driver - Glasgow Bearsden (12 Hours) employer: Majestic Wine
Contact Detail:
Majestic Wine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Glasgow Bearsden (12 Hours)
✨Tip Number 1
Get to know Majestic Wine! Before you step into that interview, do a bit of homework on the company. Understand their values, products, and what makes them tick. This will not only impress your interviewers but also help you tailor your answers to show you're the perfect fit.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your passion for customer service shine through. Share stories about how you've gone above and beyond for customers in the past. Remember, they want someone who can connect with customers and create a memorable shopping experience.
✨Tip Number 3
Be ready to demonstrate your wine knowledge! Even if you’re not a sommelier yet, showing enthusiasm for learning about wines can set you apart. Mention any relevant experiences or courses you’re interested in, like the WSET qualification, to show you’re keen to grow with the company.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows you’re genuinely interested in the role and the company. Plus, it’s a great way to find out if Majestic Wine is the right fit for you too!
We think you need these skills to ace Retail Sales Assistant/Driver - Glasgow Bearsden (12 Hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wine and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing an exceptional experience for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your achievements!
Be Authentic: Don’t be afraid to let your personality come through in your application. We’re looking for dynamic individuals who can connect with our customers, so being genuine will help you stand out from the crowd.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Since this role is all about delivering exceptional customer service, brush up on your wine knowledge! Familiarise yourself with the different types of wines Majestic offers and be ready to share interesting stories or facts about them. This will not only impress your interviewers but also show your passion for the product.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to deliver the VIP concierge service that Majestic Wine values.
✨Demonstrate Team Spirit
Majestic Wine is looking for someone who can work well in a team. Be ready to discuss how you've collaborated with others in previous roles. Highlight any instances where you supported your team in achieving targets or improving store performance.
✨Be Ready to Drive
Since driving is a key part of this position, ensure you're comfortable discussing your driving experience. Mention your full UK driving licence and any relevant experience you have with driving company vehicles. This will reassure the interviewers that you're ready to take on the responsibilities of the role.