At a Glance
- Tasks: Join our team to deliver exceptional customer experiences and drive store performance.
- Company: Majestic Wine, the UK's leading wine specialist with a vibrant culture.
- Benefits: Competitive salary, performance bonuses, staff discounts, and career development opportunities.
- Other info: Enjoy wine tasting events and a supportive environment for personal growth.
- Why this job: Kickstart your career in retail with hands-on training and exciting incentives.
- Qualifications: Team player with a passion for customer service and a full UK driving licence.
The predicted salary is between 8000 - 11600 £ per month.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine BANBURY are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years.
The Role
As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. You will work through the career pathway training programme with the support of your Store Manager setting you up for future success.
Job Specifics
- Contract: Permanent
- Location: Banbury and Surrounding Stores
- Hours: 45 Hours Per Week
- Must be able to work weekends and evenings
- Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks to establish a thorough understanding of the day-to-day operations of running a Majestic Wine store.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Take ownership of your own development, utilising the support and resources available.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members.
Knowledge & Skills Required
- Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- You can prioritise and strategically problem solve in high pressure environments.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive Salary & Performance Bonus.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan.
- Life Assurance (Worth 2 times your annual salary).
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- PLUS invites to wine tasting events.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rewards.
- Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
- Company sick pay scheme.
We look forward to receiving your application! Together we are Majestic!
Retail Trainee Manager - Banbury employer: Majestic Wine
Majestic Wine is an exceptional employer, offering a dynamic work environment in Banbury where you can thrive as a Retail Trainee Manager. With a strong focus on employee development, competitive salaries, and unique incentives like global vineyard trips and extensive training programmes, Majestic fosters a culture of growth and camaraderie among its team members. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences while enjoying generous benefits and opportunities for career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Trainee Manager - Banbury
✨Get to Know Your Local Scene
For a retail trainee role, it's essential to be in tune with your local shops. Spend some time visiting local stores, chatting with staff, and getting a feel for their customer service approach. This might even give you the inside scoop on trainee openings before they’re posted online!
✨Connect with Retail Communities
Join local or online retail communities where trainees and professionals share experiences and insights. Platforms like Facebook, Instagram, or even Reddit can be great for discovering unadvertised trainee positions or getting tips from others who have been in your shoes!
✨Pop in and Introduce Yourself
Don’t shy away from walking into shops and asking about trainee opportunities directly. A friendly introduction could leave a lasting impression on the manager, plus it shows that you’re eager and proactive about joining the team!
✨Follow Majestic Wine on Social Media
Stay updated with Majestic Wine’s social media channels. They often post about trainee programmes and special events which can help you get noticed. Engaging with their content can also show your genuine interest in being part of their team!
We think you need these skills to ace Retail Trainee Manager - Banbury
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, your ability to connect with customers is key! Make sure to highlight any past experience where you provided excellent customer service, even if it was in a different setting. Use your CV to elaborate on any sales experience or teamwork that showcases your people skills.
Tailor Your Cover Letter with Passion:As a trainee, we want to see your enthusiasm for learning and growing in the retail space. In your cover letter, share why you’re excited about this opportunity at Majestic Wine and how it aligns with your career goals. A personal touch will help your application stand out!
Highlight Your Flexibility and Availability:Retail often requires a flexible schedule. In your application, mention your availability and willingness to work varied shifts. It shows your commitment to the role and that you understand the demands of the industry.
Include Relevant Qualifications:While you're applying for a trainee position, any retail-specific qualifications or courses can give you an edge. If you've completed any relevant training or certifications, don’t forget to include them in your CV to impress Majestic Wine!
How to prepare for a job interview at Majestic Wine
✨Show Off Your Customer Skills
Make sure you can demonstrate your knack for customer service, as that’s really what retail is all about! Think of scenarios where you've gone above and beyond for someone—whether it's a part-time job, volunteering, or even helping out at events. We want our trainees at Majestic Wine to feel comfortable engaging with customers, so be ready with some examples!
✨Know the Products Inside Out
Familiarise yourself with the products that Majestic Wine offers. It might seem obvious, but being able to discuss their features and benefits can really help you stand out. We love seeing candidates who do their homework and can articulate what makes our merchandise unique—think about why someone would buy from us!
✨Highlight Your Team Spirit
As a trainee, you’ll be working closely with your colleagues, so it’s important to showcase your teamwork skills. Reflect on previous experiences where you've collaborated with others, whether in sports, school projects, or part-time jobs. We want to see how you fit into a team dynamic, especially in a bustling retail environment.
✨Be Ready to Learn and Adapt
In a trainee role, it's all about your willingness to grow and learn. Be prepared to discuss how you handle new challenges or changes. We’re looking for candidates who can embrace feedback and adapt quickly, so think of examples where you’ve taken on a new skill or adapted to a new environment successfully.
