At a Glance
- Tasks: Join a 12-month programme to learn all about store operations and leadership.
- Company: Majestic Wine, a leading retailer with a passion for exceptional service.
- Benefits: Competitive salary, performance bonuses, staff discounts, and global vineyard trips.
- Other info: Enjoy extensive training, career progression, and fun wine tasting events.
- Why this job: Kickstart your career in retail management while indulging your passion for wine.
- Qualifications: Full UK driving licence, team experience, and a can-do attitude.
The predicted salary is between 25000 - 30000 £ per year.
As a Majestic Trainee Manager you will embark on a 12‑month development programme that will give you a detailed understanding and experience of all operational, service and leadership standards expected to prepare you for a future role as a Majestic Store Manager.
Responsibilities
- Drive store performance by maximising sales opportunities.
- Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
- Deliver exceptional market‑leading customer service to drive business growth through customer loyalty and repeat purchases.
- Offer VIP concierge service by actively contacting customers with updates on products and tastings.
- Sell the story, not the discount, and share your passion for product with customers through an in‑depth knowledge of the range, managing a tasting events programme and executing an enticing tasting counter.
- Take ownership of your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of the store, both internally and externally.
- Participate in all operational tasks to establish a thorough understanding of day‑to‑day operations, including delivering wine to customers, merchandising stock deliveries and calling valued customers to drive sales opportunities.
- Continuously identify opportunities to improve operational running of the store.
- Remain fully compliant, safe and legal by following internal policies, processes and completing mandatory training.
- Take ownership of your own development, utilising the support and resources available.
- Be an example of Majestic's Ways of Working and a source of support for more junior team members, feeding back to the Store Manager as appropriate.
Key Criteria / Qualifications
- Driving requirement: Operating a company van is a core part of this role. Full UK manual driver’s licence held for a minimum of 12 months, with no more than 6 penalty points.
- Full flexibility to work weekends is essential.
- Experience working as part of a team in a fast‑paced, target‑driven retail or hospitality environment.
- Ability to deliver exceptional customer experience and service to every single customer.
- Prioritise and strategically problem‑solve in high‑pressure environments.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of the business.
- Excellent communication and time‑management skills.
- Wine knowledge is beneficial but a passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
Commitment & Location Type:
- Permanent Contract
- Commitment: 44 hours per week (including weekend shifts)
- Location flexibility: Must be willing and flexible to travel and support surrounding stores as needed.
Benefits
- Competitive salary and performance bonus.
- Up to 20% staff discount.
- Career development opportunities and internal career progression supported by in‑house training schemes.
- Fantastic incentives that take you around the world to explore different vineyards.
- Contributory company pension plan.
- Life assurance worth 2 times your annual salary.
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- Invites to wine tasting events.
- Access to Retail Trust rewards, including instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, discounts of up to 30%, and free counselling and support phone line.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long‑service rewards.
- Company sick‑pay scheme.
Training & Development
Full training provided for the first 3 months, with continued support throughout your career with Majestic Wine.
Majestic Trainee Manager in Aylesbury employer: Majestic Wine
Majestic Wine is an exceptional employer that offers a comprehensive 12-month Trainee Manager programme designed to equip you with the skills and knowledge necessary for a successful career in retail management. With a strong focus on employee development, competitive benefits including a generous staff discount, and unique opportunities such as global vineyard trips and wine tasting events, Majestic fosters a vibrant work culture that values passion, teamwork, and personal growth. Join us to be part of a supportive environment where your contributions are recognised and rewarded, making every day at work both meaningful and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Majestic Trainee Manager in Aylesbury
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Majestic's values and culture. This will help you connect your experiences with what they’re all about, showing them you’re not just another candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how you can drive store performance and deliver exceptional customer service, as these are key for the Trainee Manager role.
✨Tip Number 3
Show off your passion for wine! If you’ve got any experience or knowledge, share it during your interview. If not, express your eagerness to learn and mention how you plan to ace those WSET qualifications.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to show your appreciation and reiterate your excitement about the role. It’s a great way to keep yourself fresh in their minds!
We think you need these skills to ace Majestic Trainee Manager in Aylesbury
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for wine and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience to our customers.
Tailor Your CV:Make sure your CV is tailored to the Majestic Trainee Manager role. Highlight any relevant experience in retail or hospitality, especially where you've maximised sales or provided top-notch customer service. We love seeing how your past experiences can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can bring to the table without fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join the Majestic family!
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, regions, and tasting notes. This will not only show your passion for the product but also help you connect with the interviewers who are likely to be just as enthusiastic about wine.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to provide the market-leading service that Majestic expects.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, come ready to discuss how you've successfully collaborated with others in fast-paced environments. Highlight any specific instances where you contributed to team success or supported junior members, as this aligns with the responsibilities of a Trainee Manager.
✨Be Ready to Problem-Solve
Expect situational questions that assess your problem-solving skills. Think of scenarios where you had to prioritise tasks or adapt to changing circumstances. Show them your can-do attitude and resilience, which are key traits for thriving in this dynamic role.
