At a Glance
- Tasks: Support store team, drive sales, and deliver exceptional customer service.
- Company: Join the UK's number one Wine Specialist, Majestic Wine.
- Benefits: Competitive salary, up to 20% staff discount, and career development opportunities.
- Other info: Enjoy a vibrant work environment with in-house training and support.
- Why this job: Be part of a dynamic team revolutionising retail and share your passion for wine.
- Qualifications: Excellent communication skills, a can-do attitude, and a full UK driving licence required.
The predicted salary is between 12 - 15 £ per hour.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Amersham is looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that is revolutionising retail.
About Majestic Wine Group: Majestic Wine Group is the UK’s largest end‑to‑end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role: As a Sales Assistant you’ll support your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities:
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market‑leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the discount. Demonstrate and share your passion for product with customers through an in‑depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks required for the day‑to‑day operational running of a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required:
- Excellent time‑management, delegation and problem‑solving skills.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- Self‑motivated, able to thrive when working alone and as part of a team.
- A can‑do attitude with a passion to see problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time‑management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
- Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You:
- Competitive Salary.
- Up to 20% staff discount.
- Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in‑house training schemes.
- Uniform provided.
- Access to Retail Trust which includes: Retail Rewards including instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, discounts of up to 30%, access to free counselling and support phone line.
Job Specifics:
- Contract: Permanent.
- Hours: 15 Hours Per Week.
- Shifts: Saturdays & Sundays.
- Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
Retail Sales Assistant/Driver - Amersham (15 Hours - Saturdays & Sundays) employer: Majestic Wine
Majestic Wine Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With competitive salaries, generous staff discounts, and comprehensive in-house training schemes, team members are encouraged to enhance their skills and advance their careers within the UK's leading wine specialist. Located in Amersham, this role not only provides the opportunity to engage with a passionate team but also to deliver outstanding customer service in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant/Driver - Amersham (15 Hours - Saturdays & Sundays)
✨Tip Number 1
Get to know Majestic Wine inside out! Familiarise yourself with their products and values. When you walk into that interview, show off your passion for wine and how you can contribute to their mission of delivering exceptional customer service.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be interacting with customers all day. Role-play with a friend or family member to nail down your approach to providing that VIP concierge service. Remember, it’s all about making connections!
✨Tip Number 3
Don’t just wait for the job to come to you. Be proactive! Reach out to Majestic Wine through our website, express your enthusiasm, and ask insightful questions. This shows you're genuinely interested and ready to jump in.
✨Tip Number 4
Showcase your adaptability! The retail world is ever-changing, so be prepared to discuss how you've handled challenges in the past. Share examples of how you’ve thrived in dynamic environments, and let them see your can-do attitude shine through.
We think you need these skills to ace Retail Sales Assistant/Driver - Amersham (15 Hours - Saturdays & Sundays)
Some tips for your application 🫡
Show Your Passion for Wine:When you're writing your application, let your love for wine shine through! Share any experiences or knowledge you have about wine, even if it's just a personal interest. We want to see that you're excited about the products we offer.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your customer service skills and any relevant experience that aligns with our values at Majestic Wine. We appreciate candidates who take the time to connect their background to what we do.
Be Yourself:We’re looking for dynamic individuals, so don’t be afraid to let your personality come through in your application. Share your unique qualities and how they can contribute to our team. Authenticity goes a long way!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity at Majestic Wine.
How to prepare for a job interview at Majestic Wine
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, their origins, and what makes them unique. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this aligns perfectly with Majestic Wine's focus on customer loyalty.
✨Demonstrate Team Spirit
Majestic Wine values teamwork, so be ready to discuss how you work well with others. Share experiences where you supported your team to achieve targets or improve store performance, highlighting your collaborative approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. Inquire about their training programmes, opportunities for career development, or how they measure success in the store. This shows your genuine interest in growing with the company.
