At a Glance
- Tasks: Lead and inspire a dynamic sales team while delivering exceptional customer experiences.
- Company: Join Maje, a stylish brand blending modernity and quirkiness with a commitment to sustainability.
- Benefits: Enjoy monthly bonuses, discounts, travel allowances, and unlimited e-learning access.
- Why this job: Be part of an inclusive culture that values creativity and offers career growth opportunities.
- Qualifications: Bring team spirit, passion for fashion, and a bold entrepreneurial mindset.
- Other info: Kickstart your journey with personalised onboarding and innovative projects.
The predicted salary is between 24000 - 36000 £ per year.
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Since its creation in Paris in 1998, Maje has built its own style, blending modernity with quirkiness by focusing on key pieces and sharp details. The Maje spirit embodies a feminine silhouette that is sober, glamorous, and bold. As an affiliate of the SMCP Group, the brand is expanding internationally with 627 points of sale and nearly 1,700 employees across 44 countries.
In 2022, Maje achieved a turnover of over 467 million euros. The brand is actively embracing digital transformation and is committed to sustainability. Inclusion and diversity are core values, fostering innovation and creativity through varied perspectives. We aim to provide an inclusive environment where everyone feels valued, regardless of origin, background, or preferences.
Join us and be part of our story! Dare to take on new challenges and showcase your talents within the Maje Family!
Job Description
What we offer:
A Supervisor position at one of our concessions in Harvey Nichols. You will support the manager in coaching and training team members, supervise the sales team, welcome international customers, and provide personalized, emotional experiences to ensure smooth business operations.
Working for Maje means:
- Starting with personalized onboarding during your first week,
- Contributing to the brand\’s growth through exceptional service,
- Working with passionate, caring, and dynamic teams,
- Participating in innovative and future-oriented projects,
- Opportunities for career development within Maje and the SMCP Group.
Benefits include:
- Monthly bonus scheme,
- Discounts on SMCP brand purchases,
- Travel allowance,
- Unlimited access to our e-learning platform, Mylearning.
Recruitment process:
- Initial contact via phone with a manager or HR team member,
- If aligned, an interview with the Area Manager will follow.
Qualifications
Team spirit and ability to unite your team,
Passion for challenges and fashion,
Motivated, bold, entrepreneurial,
Aligned with values: kindness, liberty, creativity, generosity, and family.
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Retail Supervisor employer: maje
Contact Detail:
maje Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Maje's brand values and culture. Understanding their commitment to sustainability, inclusion, and diversity will help you align your responses during the interview and demonstrate that you share their vision.
✨Tip Number 2
Prepare examples of how you've successfully led a team or provided exceptional customer service in previous roles. Highlighting your experience in coaching and training will show that you're ready to support the manager effectively.
✨Tip Number 3
Research current fashion trends and Maje's latest collections. Being knowledgeable about their products will not only impress your interviewers but also allow you to engage more meaningfully with the brand's ethos.
✨Tip Number 4
Practice your communication skills, especially in welcoming international customers. Since Maje values personalised experiences, being able to convey warmth and professionalism will set you apart as a candidate.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Maje's unique style and values. Highlight your understanding of their commitment to sustainability, inclusion, and diversity in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in retail supervision and customer service. Emphasise any previous roles where you demonstrated team leadership and a passion for fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and aligns with Maje's values. Share specific examples of how you've contributed to team success and provided exceptional customer experiences.
Prepare for Interviews: Anticipate questions related to team management and customer engagement. Be ready to discuss how you embody Maje's core values and how you can contribute to their growth and culture.
How to prepare for a job interview at maje
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share your personal experiences with fashion and how they align with Maje's unique style and values.
✨Demonstrate Team Spirit
Since the role requires uniting a team, be prepared to discuss examples of how you've successfully led or motivated a team in the past. Highlight your ability to foster collaboration and support among team members.
✨Emphasise Customer Experience
Maje values providing personalised and emotional experiences for customers. Be ready to share specific instances where you went above and beyond to enhance customer satisfaction in previous roles.
✨Align with Company Values
Familiarise yourself with Maje's core values of kindness, liberty, creativity, generosity, and family. During the interview, relate your own values and experiences to these principles to show you're a great fit for the company culture.