At a Glance
- Tasks: Welcome clients and provide personalised service for an exceptional shopping experience.
- Company: Join the iconic Maison Margiela, a leader in luxury fashion.
- Benefits: Competitive pay, employee discounts, and a vibrant work environment.
- Why this job: Be part of a creative team that celebrates fashion as an art form.
- Qualifications: Experience in luxury retail and fluency in English and Mandarin required.
- Other info: Dynamic role with opportunities to grow in the fashion industry.
The predicted salary is between 30000 - 42000 £ per year.
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance. In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.
Responsibilities
- Client Engagement: Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.
- Sales Excellence: Identify client needs and present suitable products to drive sales and achieve individual and store sales targets.
- Customer Loyalty: Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business.
- Product Knowledge: Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits to clients.
- Visual Merchandising: Support the upkeep of visual merchandising standards to ensure the store reflects the brand’s image.
- Team Collaboration: Work collaboratively with team members to contribute to the store’s overall success and smooth operation.
- Stock Management: Assist with inventory management tasks, ensuring products are properly stocked and presented.
- Compliance and Standards: Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment.
Skills & Experience
- You can build long-term, successful relationships with all types of clients around the world.
- You are experienced Client Advisor, ideally with a background in the luxury industry and an affinity for the world of ready-to-wear fashion.
- Excellent communication.
- You are proactive in driving commercial performance.
- You are skilled at cross-selling across all product categories.
- You are versatile, with a passion for challenges.
- English and Mandarin Mandatory.
Client Advisor (Mandarin speaker) - Margiela Bicester Outlet employer: Maison Margiela
Contact Detail:
Maison Margiela Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor (Mandarin speaker) - Margiela Bicester Outlet
✨Tip Number 1
Get to know the brand inside out! Dive into Maison Margiela's history and current collections. This knowledge will not only impress during interviews but also help you connect with clients on a deeper level.
✨Tip Number 2
Practice your Mandarin! Since it's a key requirement, brush up on your language skills. Role-play scenarios where you engage with clients in Mandarin to boost your confidence and fluency.
✨Tip Number 3
Network like a pro! Attend fashion events or connect with industry professionals on LinkedIn. Building relationships can lead to insider tips and even job opportunities that aren’t advertised.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Maison Margiela family.
We think you need these skills to ace Client Advisor (Mandarin speaker) - Margiela Bicester Outlet
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about the opportunity at Maison Margiela and how you connect with their unique aesthetic. We want to see your personality and enthusiasm!
Tailor Your Experience: Make sure to highlight your relevant experience in the luxury retail sector. We’re looking for someone who can build strong client relationships, so share specific examples of how you've done this in the past. Tailoring your application to the role will make you stand out!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure your key skills and experiences are front and centre!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re serious about joining our team at Maison Margiela!
How to prepare for a job interview at Maison Margiela
✨Know Your Brand Inside Out
Before the interview, dive deep into Maison Margiela's history, philosophy, and current collections. Understanding their unique approach to fashion will help you connect with the brand's identity and demonstrate your passion for their products.
✨Showcase Your Client Engagement Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you built strong client relationships or turned a challenging interaction into a positive experience. This will highlight your ability to create a warm and welcoming atmosphere.
✨Demonstrate Sales Excellence
Be ready to discuss your sales achievements and how you've met or exceeded targets in previous roles. Share strategies you've used for cross-selling and upselling, as this is crucial for driving sales in a luxury retail environment.
✨Practice Your Mandarin
Since Mandarin is a requirement, brush up on your language skills before the interview. Consider role-playing common client interactions in Mandarin to show your fluency and comfort in communicating with clients from diverse backgrounds.