At a Glance
- Tasks: Drive sales and provide luxury service while sharing your passion for fragrance.
- Company: Join the prestigious Maison Francis Kurkdjian at Harrods, London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Work in a creative team with a focus on quality and customer satisfaction.
- Why this job: Be part of a luxury brand and create memorable experiences for clients.
- Qualifications: Passion for fragrance, strong communication skills, and a flair for luxury service.
The predicted salary is between 30000 - 40000 € per year.
A Luxury Brand Ambassador for Maison Francis Kurkdjian is passionate about fragrance with love for the products, respect for creativity, authenticity & a focus on detail & quality. You're responsible for driving sales by achieving targets while promoting the brand & providing luxury.
Main Responsibilities
- Sales: Be an expert on fragrance, able to evoke responses to inspire & gain new clients; provide advice & guidance for other Luxury Brand Ambassadors; pro-actively sell products & provide luxury service; be aware & achieve or exceed sales targets; be aware of KPI’s.
- Service: Be knowledgeable on Maison Francis Kurkdjian products & be able to propose products to clients; demonstrate products on clients & confidently explain the benefits of each product; initiate contact with customers & welcome them on counter; identify, understand & reformulate client needs; develop personal relationships with clients to gain loyalty; educate clients on Maison Francis Kurkdjian.
- General: Participate in merchandise management; monitor stock levels, report any issues to the Account Manager; conduct all operational & administrative tasks; be accountable in your role & represent the brand; adhere to company policies; build relationships with store management & adhere to all store policies & procedures; carry out any additional duties as directed by the management team.
KPI To achieve sales targets; to receive any positive feedback and it to reflect in your KPI’s.
Position Within the Team
- Reports to: Area Manager
- Contacts and Relationships
- Internal: Area Manager, Colleagues, Head Office & LVMH HR Team;
- External: Clients, Host Store Management.
Profile
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate.
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
- Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.
- You will be able to demonstrate knowledge on the brand through excellent communication skills, be able to identify key products that would suit the customers’ needs.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with the brand, Maison Francis Kurkdjian.
Additional Information
Maison Francis Kurkdjian was created in 2009 following the meeting of Francis Kurkdjian, a renowned perfumer with scores of successful creations to his name, and Marc Chaya, a former associate of Ernst & Young. With a focus on deliberate and sound international expansion, Maison Francis Kurkdjian is currently present in 40 countries. Maison Francis Kurkdjian has an ever-growing portfolio consisting of women’s fragrances such as Baccarat Rouge, 540, male’s fragrances such as Amyris homme and uni sex ones like OUD satin mood.
Luxury Brand Ambassador - Harrods London employer: Maison Francis Kurkdjian
Maison Francis Kurkdjian is an exceptional employer, offering a vibrant work culture at the prestigious Harrods in London, where luxury and creativity thrive. Employees benefit from comprehensive training, opportunities for personal growth, and a supportive team environment that encourages collaboration and excellence in customer service. With a focus on quality and authenticity, working here means being part of a brand that values its ambassadors and fosters a passion for fragrance.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Brand Ambassador - Harrods London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Maison Francis Kurkdjian's history, products, and values. This knowledge will help you connect with customers and show your passion for the brand.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to refine your ability to engage customers and evoke emotional responses about fragrances. The more confident you are, the better you'll perform on the floor.
✨Tip Number 3
Network like a pro! Attend events or workshops related to luxury brands and fragrances. Building relationships in the industry can open doors and give you insider tips on landing that dream job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Luxury Brand Ambassador - Harrods London
Some tips for your application 🫡
Show Your Passion for Fragrance:When writing your application, let your love for fragrance shine through! Share personal experiences or stories that highlight your connection to the world of scents. We want to see that you’re not just applying for a job, but that you genuinely care about the products.
Highlight Your Sales Skills:Make sure to showcase any previous sales experience you have. Use specific examples where you’ve exceeded targets or provided exceptional service. We’re looking for someone who can drive sales and create memorable customer experiences, so don’t hold back!
Demonstrate Your Knowledge of the Brand:Do a bit of homework on Maison Francis Kurkdjian before you apply. Mention specific products or campaigns that resonate with you in your application. This shows us that you’re not just interested in any luxury brand, but specifically in ours!
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep your application professional. Balance your personality with a polished presentation. And don’t forget, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at Maison Francis Kurkdjian
✨Know Your Fragrance
Dive deep into the world of Maison Francis Kurkdjian. Familiarise yourself with their key products, like Baccarat Rouge 540 and OUD satin mood. Being able to discuss these fragrances passionately will show your genuine interest and expertise during the interview.
✨Master the Art of Selling
Prepare to demonstrate your selling skills. Think of scenarios where you successfully engaged a customer or exceeded sales targets. Be ready to share specific examples that highlight your ability to connect with clients and drive sales.
✨Showcase Your Luxury Service Skills
Luxury service is all about creating memorable experiences. Prepare to discuss how you've gone above and beyond for customers in the past. Think of ways you can evoke emotions through fragrance and how you would build personal relationships with clients.
✨Dress to Impress
As a Luxury Brand Ambassador, your presentation matters. Make sure you’re immaculately groomed and dressed in a way that reflects the elegance of the brand. This not only shows respect for the role but also sets the tone for the luxury experience you’ll provide.
