At a Glance
- Tasks: Lead a team to achieve sales targets and provide luxury service.
- Company: Maison Francis Kurkdjian is a contemporary luxury fragrance brand expanding globally.
- Benefits: Enjoy a dynamic work environment with opportunities for training and development.
- Why this job: Join a passionate team and immerse yourself in the art of luxury fragrances.
- Qualifications: Retail management experience in luxury brands and excellent communication skills required.
- Other info: Be part of a brand that values creativity and personal development.
The predicted salary is between 28800 - 43200 £ per year.
Account Manager – Fenwick Kingston – 37.5 hours/5 days
Reports to: Area Manager
Mission
As an Account Manager for Maison Francis Kurkdjian, you\’re a brand ambassador, an expert in fragrance & storytelling. You\’ll actively drive your business, encouraging your team to achieve their sales targets. Leading & coaching your team, you\’ll ensure all clients receive luxury service. Through your passion for the brand, you\’ll always demonstrate an attitude that benefits Maison Francis Kurkdjian.
Main Responsibilities
Sales
- Achieve account sales targets as set by the Area Sales Manager, sharing with the team.
- Pro-actively sell Maison Francis Kurkdjian products and provide a luxury standard of service to customers.
- Lead and coach your team to ensure all team members, along with yourself, are aware of and achieve or exceed sales targets.
- Pro-actively be aware of KPI’s.
- Gain a great awareness of new launches, promotional activity within luxury fragrance & potential business opportunities for Maison Francis Kurkdjian.
Service
- Lead a team of Luxury Brand Ambassadors in-store to ensure they embrace their roles with dedication, commitment & passion to provide high levels of service to our customers.
- Liaise with our Retail Trainer to ensure all the team participate in relevant training courses.
- Be knowledgeable on all Maison Francis Kurkdjian products and be able to propose fragrance recommendations through conversation & appropriately overcome any objections.
- Initiate contact with clients & welcome them on counter & through traffic stopping.
- Ensure the standard of service is consistent & of Maison Francis Kurkdjian standard.
Management
- Develop the team to provide business continuity & people development; manage team-related people matters & lead by example always.
- Ensure the team is educated in how to use the on-counter technology.
- Ensure the counters are immaculate, well-merchandised & truly reflective of the brand.
- Ensure the team always adheres to Grooming Guidelines and acts in a professional manner reflective of The Maison.
- Manage efficient stock processes.
- Ensure all operational & administrative tasks are complete.
General
- Establish & maintain professional working relationships with all stakeholders including the host store management & LVMH Head Office.
- Adhere to all Company procedures & policies.
- Talent Acquisition.
Job Responsibilities & Person Specification
Knowledge And Skills
- Previous retail sales management experience ideally within luxury brands.
- Appreciation of beauty or luxury lifestyle sectors and a passion to work within the industry.
- Ability to demonstrate a successful track record in leading and managing a team.
- Ability to demonstrate a creative flair and problem-solving skills.
- Excellent communication skills both written and verbal with colleagues of all levels.
- Basic Microsoft Office skills.
Key Competencies
- Able to demonstrate a pro-active attitude and flexible approach.
- To empower a team to achieve goals and targets.
- Ability to work effectively to meet deadlines, with high levels of attention to detail.
Additional Information
Maison Francis Kurkdjian was created in 2009 by perfumer Francis Kurkdjian and Marc Chaya. The brand is focused on international expansion and is present in 40 countries, aiming to be the most Contemporary Luxury Fragrance Maison in the world and to share The Art of Wearing Perfume with all.
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Account Manager- Kingston employer: Maison Francis Kurkdjian
Contact Detail:
Maison Francis Kurkdjian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager- Kingston
✨Tip Number 1
Familiarise yourself with Maison Francis Kurkdjian's product range and brand story. Being able to speak passionately about the fragrances and their unique qualities will set you apart during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Highlight specific instances where you motivated your team to exceed sales targets or improve customer service.
✨Tip Number 3
Network within the luxury retail sector. Attend industry events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals for the Account Manager position.
✨Tip Number 4
Demonstrate your understanding of KPIs and how they relate to sales performance. Be ready to discuss how you would track and analyse these metrics to drive your team's success at Maison Francis Kurkdjian.
We think you need these skills to ace Account Manager- Kingston
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Maison Francis Kurkdjian's brand values and product offerings. This will help you tailor your application to reflect your passion for luxury fragrances and storytelling.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail sales management experience, especially within luxury brands. Showcase your ability to lead a team and achieve sales targets, as this is crucial for the Account Manager role.
Showcase Communication Skills: Since excellent communication skills are essential for this position, ensure your application reflects your written and verbal communication abilities. Use clear, concise language and provide examples of how you've effectively communicated with teams and clients in the past.
Tailor Your Application: Customise your cover letter to address the specific responsibilities and competencies mentioned in the job description. Mention how your proactive attitude and problem-solving skills can contribute to the success of the team and the brand.
How to prepare for a job interview at Maison Francis Kurkdjian
✨Show Your Passion for Fragrance
Make sure to express your enthusiasm for the Maison Francis Kurkdjian brand and its products. Share any personal experiences with fragrances and how they resonate with you, as this will demonstrate your genuine interest in the role.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in previous roles. Discuss specific strategies you've used to achieve sales targets and how you foster a positive team environment.
✨Demonstrate Excellent Communication
Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would engage with clients and your team, ensuring that you convey a luxury service mindset throughout your responses.
✨Research the Brand and Market Trends
Familiarise yourself with recent launches and promotional activities within the luxury fragrance sector. Being knowledgeable about the brand's position in the market will show your commitment and readiness to contribute to the team's success.