At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests at our luxurious spa.
- Company: Estelle Manor, a stunning rural retreat with a focus on well-being and community.
- Benefits: Enjoy exclusive staff rates, biannual socials, and a supportive work environment.
- Other info: Opportunities for personal growth and a vibrant workplace culture await you.
- Why this job: Join a passionate team dedicated to providing top-notch guest experiences in a beautiful setting.
- Qualifications: Must be detail-oriented, positive, and possess excellent communication skills.
The predicted salary is between 30804 - 35804 £ per year.
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa - Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.
As a Spa Butler you will provide exceptional service to our members and guests by assisting them through their journey at Eynsham Baths, whilst demonstrating knowledge in delivering an authentic guided experience within the thermal area and to the treatment rooms. Supporting the Baths reception and treatments team with daily operations, stock management and recording of member preferences, as well as prioritising cleanliness throughout the Baths, you will ensure a luxurious guest experience is carried out as a standard, always striving to provide a personal and exceptional member experience.
Who we are looking for:
- Passionate about delivering exceptional guest experience with keen attention to detail.
- A team-orientated, positive and caring personality who is passionate about wellbeing.
- Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking.
- Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
The on target earning potential for this role is £33,804.80 per annum based on a 40 hour contract - comprising a base salary of £30,804.80, plus a qualified estimate of £3,000 in gratuities and service charge. Please note this role is paid hourly at £14.81 so this is a projected salary and OTE. This role is open to male applicants only under Schedule 9, Part 1 of the Equality Act 2010, due to the nature of the role involving work within male only changing and shower facilities.
What’s in it for you?
At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Estelleversary surprises. Nurture your well-being with stocked colleague spaces. Engage in forums shaping The Estelle Way. Utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.
We have a range of perks and benefits at your fingertips:
- Biannual company socials plus smaller social and sports groups.
- Exclusive staff rates and F&B discounts across sister properties.
- Estelleversary gifting for all employees.
- Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
- Goes without saying but we will feed you during your shift.
- Cycle to Work scheme.
- Added protection of our pension, health cash plan and life assurance schemes.
- 28 days holiday, inclusive of bank holidays, which increases with length of service.
- Colleague Forums and Sustainability Committees to help create The Estelle Way.
- Recommend-a-friend bonus scheme.
- Uniform provided, cleaned, and pressed.
- Onsite seamstresses to ensure your uniform is fitted and repaired.
About gratuities & service charge:
Gratuities (tips) and service charge are paid on a pro-rata basis regardless of your role. It is estimated that in 2026, our full-time employees can expect to receive in the range of £3,000 in addition to their annual salary.
Spa Attendant - Male in Witney employer: Maison Estelle
Estelle Manor is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture enriched with biannual socials, exclusive staff rates, and a supportive environment. Located in the picturesque Oxfordshire countryside, our team members enjoy a fulfilling journey where they are valued and celebrated, with ample opportunities for personal development and engagement in shaping The Estelle Way. Join us at Estelle Manor, where your passion for delivering outstanding guest experiences is recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Attendant - Male in Witney
✨Tip Number 1
Get to know the company vibe! Before your interview, check out Estelle Manor's social media and website. This will help you understand their culture and values, so you can show off how you fit right in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on how you can deliver that exceptional guest experience they’re after, and don’t forget to highlight your attention to detail!
✨Tip Number 3
Be yourself! When you’re chatting with the team, let your personality shine through. They’re looking for someone positive and caring, so show them you’re passionate about wellbeing and creating a great atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and ready to join the Estelle family. Don’t miss out on this opportunity!
We think you need these skills to ace Spa Attendant - Male in Witney
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering exceptional guest experiences shine through. We want to see that you care about wellbeing and have a keen attention to detail, so share any relevant experiences that highlight this.
Be Personal:Make your application personal! Use a friendly tone and don’t be afraid to show a bit of your personality. We’re looking for team-oriented individuals who can build relationships with our members and guests, so let us know what makes you unique.
Highlight Your Skills:Don’t forget to showcase your excellent communication skills and any experience you have in hospitality or customer service. We value creative thinkers who take initiative, so mention any ideas you have for enhancing guest experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Estelle Manor!
How to prepare for a job interview at Maison Estelle
✨Know the Spa Inside Out
Before your interview, make sure you’re familiar with Eynsham Baths and its offerings. Research the types of treatments available and the overall guest experience. This knowledge will help you demonstrate your passion for delivering exceptional service.
✨Showcase Your Communication Skills
As a Spa Attendant, you'll need to interact with guests and colleagues regularly. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter, like assisting a guest or addressing their concerns.
✨Emphasise Team Spirit
Estelle Manor values teamwork, so be prepared to discuss your experiences working in a team environment. Share examples of how you've collaborated with others to enhance guest experiences or solve problems together.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Think of specific instances where your keen eye for detail made a difference in a previous job. Whether it’s maintaining cleanliness or remembering guest preferences, be ready to share these examples.
