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For Companies At a Glance
- Tasks: Deliver top-notch guest service and manage night audits in a luxury hotel.
- Company: A prestigious hotel in beautiful Oxfordshire, known for its exceptional service.
- Benefits: Competitive salary, gratuities, staff discounts, and fun social events.
- Why this job: Join a supportive team and create memorable experiences for guests every night.
- Qualifications: Previous hotel reception experience and excellent communication skills.
- Other info: Enjoy a rewarding work environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
A luxury hotel in Oxfordshire is seeking a Night Receptionist to provide exceptional guest service, manage financial and administrative responsibilities, and conduct nightly audits. This role is ideal for candidates with hotel reception experience and strong communication skills.
The hotel offers competitive salary with anticipated gratuities and numerous benefits, including staff discounts and social events, creating a supportive and rewarding work environment.
Luxury Night Receptionist & Guest Experience Champion in Witney employer: Maison Estelle
Contact Detail:
Maison Estelle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Night Receptionist & Guest Experience Champion in Witney
✨Tip Number 1
Make sure to showcase your previous hotel reception experience during interviews. We want to hear about those moments when you went above and beyond for a guest – it’s all about demonstrating your exceptional service skills!
✨Tip Number 2
Practice your communication skills! Role-play common scenarios you might face as a Night Receptionist. This will help us see how you handle guest inquiries and resolve issues on the spot.
✨Tip Number 3
Don’t forget to research the hotel! Knowing about our values, services, and what makes us unique will show that you’re genuinely interested in being part of our team. It’s a great way to stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Luxury Night Receptionist & Guest Experience Champion in Witney
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous hotel reception experience you have. We want to see how your skills can contribute to our luxury guest experience!
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to connect with guests and colleagues alike.
Tailor Your Application: Don’t just send a generic application! We love seeing candidates who take the time to tailor their CV and cover letter to our specific job description. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Maison Estelle
✨Know Your Hotel Inside Out
Before the interview, make sure you research the hotel thoroughly. Understand its history, values, and what sets it apart in the luxury market. This knowledge will not only impress your interviewers but also help you tailor your answers to align with the hotel's ethos.
✨Showcase Your Communication Skills
As a Night Receptionist, strong communication is key. Prepare examples of how you've effectively communicated with guests in previous roles. Think about times when you resolved issues or enhanced a guest's experience through your communication skills.
✨Demonstrate Financial Acumen
Since the role involves managing financial responsibilities, be ready to discuss your experience with cash handling, invoicing, or any relevant software. Highlight specific instances where you ensured accuracy in financial transactions or audits.
✨Emphasise Your Guest-Centric Approach
Luxury service is all about the guest experience. Prepare to share stories that illustrate your commitment to exceptional service. Think about how you’ve gone above and beyond for guests in the past, and be ready to explain how you would create memorable experiences for guests at this hotel.
