At a Glance
- Tasks: Create a warm and welcoming atmosphere for guests at our stunning rural retreat.
- Company: Estelle Manor, a beautiful countryside escape with luxurious amenities.
- Benefits: Competitive salary, exclusive staff rates, biannual socials, and wellness perks.
- Other info: Enjoy a supportive culture with opportunities for personal growth.
- Why this job: Join a vibrant team and make memorable experiences for our guests.
- Qualifications: Excellent communication skills and a passion for hospitality.
The predicted salary is between 30804 - 33804 £ per year.
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa - Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.
As a Clubhouse Host you will be responsible for creating a warm and welcoming first impression for our members and hotel guests. With a passion for being the first point of call for any ad hoc enquiries, you will provide detailed guidance through all areas of this mixed space, and your excitement for hosting will shine through within every guest interaction.
Who we are looking for?
- Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
- Previous hosting experience in a reception role would be an advantage.
- Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking.
- An enthusiastic team player with a positive mindset and hugely charismatic.
- A genuine passion for hospitality and hosting.
The on target earning potential for this role is £33,804.80 per annum based on a 40 hour contract - comprising a base salary of £30,804.80, plus a qualified estimate of £3,000 in gratuities and service charge. Please note this role is paid hourly at £14.81 so this is a projected salary and OTE.
What’s in it for you?
At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience:
- Exclusive staff rates, biannual socials, and Estelleversary surprises.
- Nurture your well-being with stocked colleague spaces.
- Engage in forums shaping The Estelle Way.
- Utilise the provided uniforms and onsite seamstress support.
- Join us for a fulfilling journey where you are valued, supported, and celebrated.
We have a range of perks and benefits at your fingertips:
- Biannual company socials plus smaller social and sports groups.
- Exclusive staff rates and F&B discounts across sister properties.
- Estelleversary gifting for all employees.
- Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
- Goes without saying but we will feed you during your shift.
- Cycle to Work scheme.
- Added protection of our pension, health cash plan and life assurance schemes.
- 28 days holiday, inclusive of bank holidays, which increases with length of service.
- Colleague Forums and Sustainability Committees to help create The Estelle Way.
- Recommend-a-friend bonus scheme.
- Uniform provided, cleaned, and pressed.
- Onsite seamstresses to ensure your uniform is fitted and repaired.
About gratuities & service charge:
Gratuities (tips) and service charge are paid on a pro-rata basis regardless of your role. It is estimated that in 2026, our full-time employees can expect to receive in the range of £3,000 in addition to their annual salary.
Clubhouse Host in Witney employer: Maison Estelle
Estelle Manor is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and celebrated. Located in the picturesque Oxfordshire countryside, we offer a range of benefits including exclusive staff rates, biannual socials, and a focus on employee well-being and growth. Join us as a Clubhouse Host and be part of a passionate team dedicated to creating memorable experiences for our guests while enjoying generous perks and opportunities for personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Clubhouse Host in Witney
✨Tip Number 1
Get to know Estelle Manor inside out! Familiarise yourself with the facilities, restaurants, and services we offer. This way, when you chat with guests, you can provide them with all the info they need and show off your passion for hospitality.
✨Tip Number 2
Practice your communication skills! Whether it’s chatting with colleagues or engaging with guests, being comfortable in conversations is key. Try role-playing scenarios with friends or family to boost your confidence before the big day.
✨Tip Number 3
Show your enthusiasm! When you’re genuinely excited about hosting and helping others, it shines through. Share your ideas on how to enhance guest experiences during interviews – we love creative thinkers!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have a chance to showcase your personality and passion for the role right from the start.
We think you need these skills to ace Clubhouse Host in Witney
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for hosting and making guests feel welcome. We want to see that you genuinely care about creating memorable experiences.
Be Personable and Engaging:Remember, you're applying for a role where communication is key. Use a friendly tone in your application and showcase your excellent communication skills. We’re looking for someone who can easily connect with both guests and colleagues, so let your personality come through!
Highlight Relevant Experience:If you've got previous hosting or reception experience, make sure to mention it! We love seeing how your past roles have prepared you for this position. Don’t forget to include any creative ideas you've implemented in previous jobs that made a difference.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Maison Estelle
✨Know the Space
Familiarise yourself with Estelle Manor's layout and offerings. Understand the different areas, like the restaurants and spa, so you can confidently guide guests and answer their questions during the interview.
✨Show Your Passion for Hospitality
Be ready to share your enthusiasm for hosting and hospitality. Think of specific examples from your past experiences where you created a memorable guest experience or resolved an issue creatively.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to role-play common scenarios you could encounter as a Clubhouse Host, such as handling inquiries or building rapport with guests.
✨Emphasise Team Spirit
Estelle values team players, so highlight your ability to work collaboratively. Share instances where you contributed to a team’s success or supported colleagues, showcasing your positive mindset and charisma.
