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- Tasks: Deliver exceptional service and create memorable experiences for guests at Estelle Manor.
- Company: Estelle Manor, a luxurious rural retreat in Oxfordshire.
- Benefits: Exclusive staff rates, biannual socials, well-stocked colleague spaces, and 28 days holiday.
- Other info: Enjoy a supportive culture with opportunities for personal growth and development.
- Why this job: Join a vibrant team and make a real impact on guest experiences.
- Qualifications: Previous luxury service experience and excellent communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa - Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.
As a Butler, you will ensure the ‘warmth and magic’ of the Estelle brand is carried throughout our private Houses and across the Estate. You will review the entire guest journey from pre-arrival to post-visit, ensuring all personal touches are added, along with any additional requests and elevation opportunities. You strive to go the extra mile to ensure every member receives genuine and personalised service.
Who we are looking for?
- A charismatic person who is confident and collaborative and holds pride in their work.
- Previous service experience within luxury yachts, hospitality brands, or private estates.
- Ideally, aged over 25 with a full UK driving license.
- Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
- Excellent interpersonal, time management and organisational skills.
- Passionate about delivering exceptional guest experience with keen attention to detail.
What’s in it for you?
At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Birthday Wheel surprises. Nurture your well-being with stocked colleague spaces and daily Smart Fridges. Engage in forums shaping The Estelle Way and utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.
We have a range of perks and benefits at your fingertips:
- Biannual company socials plus smaller social and sports groups.
- Exclusive staff rates and F&B discounts across sister properties.
- Colleague spaces stocked with food, drinks and locally sourced coffee.
- Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift.
- Added protection of our pension, health cash plan and life assurance schemes.
- 28 days holiday, inclusive of bank holidays, which increases with length of service.
- Colleague Forums and Sustainability Committees to help create The Estelle Way.
- Recommend-a-friend bonus scheme.
- Uniform provided, cleaned, and pressed.
- Onsite seamstresses to ensure your uniform is fitted and repaired.
Butler in Witney employer: Maison Estelle
Contact Detail:
Maison Estelle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Butler in Witney
✨Tip Number 1
Get to know Estelle Manor inside out! Familiarise yourself with the estate, its services, and the unique experiences it offers. This way, when you chat with potential employers, you can show off your passion and knowledge about the place.
✨Tip Number 2
Network like a pro! Attend events or social gatherings related to hospitality. Connect with people in the industry, share your experiences, and don’t be shy about expressing your interest in working at Estelle Manor. You never know who might have a lead!
✨Tip Number 3
Practice your communication skills! As a Butler, you'll need to charm guests and colleagues alike. Role-play scenarios with friends or family to boost your confidence and ensure you can handle any situation with grace and warmth.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about Estelle Manor right there. Don’t miss out on your chance to join our amazing team!
We think you need these skills to ace Butler in Witney
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests. Remember, we’re looking for someone who embodies the warmth and magic of Estelle.
Tailor Your Experience: Make sure to highlight any relevant experience you have in luxury service, whether it’s from yachts, hotels, or private estates. We love seeing how your background aligns with our values, so be specific about your roles and achievements that showcase your skills.
Attention to Detail is Key: As a Butler, attention to detail is crucial. In your application, demonstrate how you’ve gone the extra mile in previous roles. Share examples of how you’ve personalised guest experiences or handled special requests to show us you’re the right fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Estelle and what we stand for.
How to prepare for a job interview at Maison Estelle
✨Know the Estelle Brand
Before your interview, take some time to really understand what the Estelle brand stands for. Familiarise yourself with their values, the unique guest experience they offer, and how you can embody that warmth and magic as a Butler. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Service Experience
Be ready to discuss your previous service experience in detail. Whether it’s from luxury yachts, hospitality brands, or private estates, highlight specific examples where you went the extra mile for guests. This will demonstrate your commitment to exceptional service and your ability to create memorable experiences.
✨Practice Your Communication Skills
As a Butler, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter at Estelle Manor, such as handling guest requests or resolving issues. This will help you feel more comfortable during the actual interview.
✨Emphasise Attention to Detail
Attention to detail is crucial in this role. Prepare to discuss how you ensure every aspect of a guest's experience is personalised and perfect. Bring examples of how you've successfully managed multiple tasks while maintaining high standards, showcasing your organisational skills and dedication to quality.