At a Glance
- Tasks: Create warm experiences and build genuine relationships with our members.
- Company: Join the vibrant team at Maison Estelle in Westminster.
- Benefits: Competitive salary of £54,240, gratuities, discounts, and 28 days holiday.
- Other info: Opportunity to manage a team and grow within the Ennismore brand.
- Why this job: Inspire members daily while working in a dynamic hospitality environment.
- Qualifications: Strong hospitality experience and excellent communication skills.
The predicted salary is between 54240 - 54240 £ per year.
Maison Estelle is looking for a dedicated host to create warm experiences for our members in Westminster. The role involves building genuine relationships, managing a team, and providing exceptional service.
Candidates should have strong hospitality experience and excellent communication skills.
With a competitive salary of £54,240, plus gratuities, this role offers a range of benefits including discounts across the Ennismore brand and 28 days of holiday.
Join our team and inspire our members every day!
VIP Host & Guest Experience Manager employer: Maison Estelle
At Maison Estelle, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. Located in the heart of Westminster, our team enjoys competitive salaries, generous holiday allowances, and exclusive discounts across the Ennismore brand, making it an ideal environment for those passionate about hospitality and guest experience. Join us to not only enhance your career but also to create memorable moments for our valued members every day.
StudySmarter Expert Advice🤫
We think this is how you could land VIP Host & Guest Experience Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Maison Estelle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Maison Estelle
Don't be shy about reaching out to Maison Estelle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace VIP Host & Guest Experience Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Maison Estelle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Maison Estelle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
