Payroll & Banking Assistant

Who are we? Maison Estelle is a private members’ club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

What’s in it for you? At Estelle, we prioritise your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and biannual socials. Nurture your well-being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us as a Payroll & Banking Assistant for a fulfilling journey where you are valued, supported, and celebrated. The on target earning potential for this role is £39,500 per annum - comprising a base salary of £38,000, plus a qualified estimate of £1,500 in gratuities and service charge.

Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across Ennismore brand.
• Birthday day off.
• Goes without saying, but we will feed you during your shift.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Recommend-a-friend bonus scheme.

As a Payroll & Banking Assistant you will:

• Support the end-to-end payroll lifecycle, from data collection through to final payroll processing and reconciliation.
• Collate, validate and input payroll data including starters, leavers, contractual changes, overtime, bonuses and deductions, and assist with year-end payroll processes, including P60s and statutory reporting.
• Ensure payroll data is accurate, complete and submitted in line with payroll deadlines, and support monthly payroll reconciliations and variance analysis.
• Administer and overview of company pension and benefits.
• Assist with payroll calculations and validation checks prior to submission.
• Investigate and resolve payroll discrepancies in a timely and professional manner.
• Expertly use Excel to analyse payroll data, identify trends and highlight anomalies, producing regular, accurate payroll reports and ad-hoc analysis for our stakeholders.
• Support the development of improved payroll reporting and dashboards, proactively assisting in identifying opportunities to improve our data accuracy and payroll efficiency.
• Investigate root causes of payroll issues and implement sustainable solutions and proactively identify process inefficiencies, risks and areas for improvement.
• Work collaboratively with our People, Finance and operational teams to improve our data quality and process alignment.
• Assist with audits and compliance reviews as required, playing a key role in supporting our compliance with payroll legislation and internal controls.
• Actively stay up to date with payroll best practices and regulatory changes through continuous learning, industry updates, and apply this knowledge to ensure accurate and compliant payroll processing.
• Deliver friendly, approachable support to our people and managers on payroll queries, while building trusted relationships across the business.
• Oversee the accurate recording of customer receipts and supplier payments in the finance system.
• Ensure timely and accurate bank reconciliations.
• Manage and update customer and supplier master data, including bank details.
• Validate supplier bank details within the finance system and Adaco as required.
• Oversee bank account administration, including mandates, signatories and account changes.
• Monitor transactions and reports for irregularities.
• Support automation and process improvements across cash and banking workflows.
• Collaborate with AP and AR.
• Support member invoice queries and debtor record accuracy where required.

The kind of person we're looking for:

• Detail-oriented, naturally curious, highly organised and analytical, you take great pride in the accuracy of your work.
• You’re an avid and quick learner. Whilst we’d prefer you to bring some previous payroll administration experience to the table, you bring the right attitude, interest and capacity to learn.
• Alongside your strong Excel and problem-solving capabilities, you have the tenacity to investigate discrepancies, identify root causes and drive process improvements.
• You are the consummate professional and appreciate the sensitivity and discretion required when working with highly sensitive information.
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards.
• You have a positive “can-do” attitude to solving problems in a professional and courteous manner.
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual.
• You want to be part of a team that works hard, supports each other and above all has fun along the way.
• Well versed in working in a fast-paced, complex organisation, you’re comfortable dealing with ambiguity and last-minute changes.
• Interacting with our team, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in demonstrating to our people that they’re as valued as our guests.