At a Glance
- Tasks: Lead and manage the Nightlife teams, ensuring exceptional guest experiences.
- Company: Maison Estelle, a chic private members’ club in Mayfair.
- Benefits: Competitive salary, exclusive staff rates, biannual socials, and well-being perks.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Join a vibrant team and shape unforgettable nightlife experiences for our members.
- Qualifications: Leadership skills and a passion for excellent customer service.
The predicted salary is between 36900 - 55620 £ per year.
Who are we? Maison Estelle is a private members’ club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.
Your primary function is to provide leadership, management, and oversee operations for the Nightlife teams. You are committed and proactive and will promote and grow the business, hire and train new starters, and ensure that Maison Estelle members are receiving excellent service.
What’s in it for you? At Estelle, we prioritise your well‑being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and biannual socials. Nurture your well‑being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you are valued, supported, and celebrated.
Compensation: The on target earning potential for this role is £55,620 per annum based on a 40 hour contract - comprising a base salary of £36,900 plus a qualified estimate of £18,720 in gratuities and service charge. Please note this role is paid hourly so this is a projected salary and OTE.
Benefits: Biannual company socials plus smaller social and sports groups. Exclusive staff rates.
Nightlife Floor Lead - Guest Experience & Ops employer: Maison Estelle
At Maison Estelle, we pride ourselves on being an exceptional employer that values your well-being and professional growth. Located in the heart of Mayfair, our private members’ club offers a vibrant work culture with exclusive staff perks, including biannual socials and dedicated colleague spaces. Join us to be part of a supportive team where your contributions are recognised and celebrated, ensuring a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Nightlife Floor Lead - Guest Experience & Ops
✨Tip Number 1
Get to know the vibe of Maison Estelle! Before your interview, spend some time researching the club's culture and values. This will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that can give you an edge during your interview.
✨Tip Number 3
Showcase your leadership skills! As a Nightlife Floor Lead, you'll need to demonstrate your ability to manage and inspire a team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the Maison Estelle family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Nightlife Floor Lead - Guest Experience & Ops
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the nightlife and guest experience shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our members.
Tailor Your CV:Make sure your CV is tailored to the Nightlife Floor Lead role. Highlight any relevant experience in hospitality or team leadership, and don’t forget to mention any specific skills that align with our values of personalised service and discretion.
Be Authentic:We appreciate authenticity! Use your own voice in your cover letter and application. Share your unique perspective on what makes a great guest experience and how you can contribute to the vibrant atmosphere at Maison Estelle.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Maison Estelle
✨Know the Club Inside Out
Before your interview, make sure you research Maison Estelle thoroughly. Understand its values, the atmosphere it promotes, and what makes it unique as a private members’ club. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Nightlife Floor Lead, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully managed teams or improved operations. Be ready to discuss how you would train new starters and promote excellent service among the team.
✨Emphasise Personalised Service
Maison Estelle values personalised service, so think about how you can bring that to life in your interview. Share specific instances where you've gone above and beyond for guests or clients. Highlight your commitment to discretion and creating memorable experiences for members.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the club's culture, team dynamics, and future goals. This not only shows your enthusiasm but also helps you gauge if Maison Estelle is the right fit for you. Remember, they want to see your personality shine through!
