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- Tasks: Deliver exceptional service and maximise bookings through upselling techniques.
- Company: Prestigious private members’ club in Westminster with a focus on hospitality.
- Benefits: Generous holiday allowances, employee discounts, and personal development opportunities.
- Why this job: Join a vibrant team and enhance your hospitality skills in a prestigious setting.
- Qualifications: Proven hospitality experience, excellent communication, and strong attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
A prestigious private members’ club located in Westminster seeks a dedicated hospitality professional to deliver exceptional service to members. The role entails handling requests proactively and maximizing food and beverage bookings through upselling techniques.
Candidates should have proven experience in hospitality, excellent communication skills, and strong attention to detail.
Benefits include generous holiday allowances, employee discounts, and opportunities for personal development.
Reservations & Communications Lead - Hospitality & Events in London employer: Maison Estelle
Contact Detail:
Maison Estelle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Communications Lead - Hospitality & Events in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional service, make sure you can articulate your experiences clearly. Role-play with a friend or family member to get comfortable with discussing your achievements.
✨Tip Number 3
Show off your upselling techniques! Prepare examples of how you've successfully maximised bookings in the past. This will demonstrate your proactive approach and attention to detail, which are key for this position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Plus, it’s a great way to keep track of your applications!
We think you need these skills to ace Reservations & Communications Lead - Hospitality & Events in London
Some tips for your application 🫡
Show Off Your Hospitality Experience: Make sure to highlight your previous roles in hospitality. We want to see how you've delivered exceptional service and handled requests like a pro!
Communicate Clearly: Your communication skills are key for this role, so let them shine in your application. Use clear and concise language to convey your passion for hospitality and events.
Attention to Detail is Key: We love candidates who pay attention to the little things! Make sure your application is free from typos and errors, and showcase any examples of how you've excelled in detail-oriented tasks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Maison Estelle
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality knowledge before the interview. Understand the latest trends in food and beverage service, and be ready to discuss how you can enhance the member experience through exceptional service.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've effectively handled member requests or resolved issues in the past.
✨Upselling Techniques Are Your Friend
Familiarise yourself with upselling techniques that can maximise bookings. Be prepared to share specific strategies you've used in previous roles to increase sales and enhance customer satisfaction.
✨Attention to Detail Matters
Demonstrate your strong attention to detail by providing examples of how you've ensured high standards in service delivery. Whether it's remembering member preferences or managing bookings accurately, show that you can handle the finer points of hospitality.