At a Glance
- Tasks: Keep our members' club sparkling clean and welcoming for all guests.
- Company: Maison Estelle, a chic private members’ club in Mayfair.
- Benefits: Enjoy exclusive staff rates, socials, and well-being perks.
- Other info: Work nights with great career growth and a supportive culture.
- Why this job: Join a vibrant team and make a difference in a luxury environment.
- Qualifications: 1 year of housekeeping experience in luxury hospitality required.
The predicted salary is between 24000 - 30000 £ per year.
Who are we? Maison Estelle is a private members’ club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.
WHAT YOU WILL DO
- Ensuring all member toilets are clean and smelling fresh and lavatory facilities to be fully stocked with towels, toilet paper and toiletries.
- Ensuring that towel baskets are emptied regularly, all floor mats are clean and bins are empty.
- Performing a variety of cleaning duties such as sweeping, mopping, dusting, vacuuming, and polishing.
- Carrying out regular spot checks of the public areas in order to maintain high standards throughout the club.
- Dusting and wiping walls, doors, and tabletops, keeping them mark free, and cleaning all doors as necessary.
- Following and completing a cleaning daily checklist.
- Acting upon member requests and special requirements where necessary.
- Reporting any maintenance issues to the Head Housekeeper and Chief Engineer.
- Passing on all information relevant to the cleaning of our members club areas to the Head Housekeeper e.g. maintenance issues, special requirements and requests.
- Suggesting changes or improvements increasing accuracy, efficiency, cost reductions and improving members’ experience.
- Having good communication skills and proficiently liaising with all departments on an ongoing basis; close relationships with culinary and food and beverage operational teams.
WHO WE ARE LOOKING FOR
- At least 1 year proven experience in a Housekeeper role within a luxury/lifestyle hospitality business.
- Excellent time-management skills; comfortable prioritising what is important during busy periods.
- Obsessive about attention to detail.
- Excellent communication skills and comfortable talking to colleagues, senior management, and coming front of house to talk to members.
- A genuine passion for hospitality and hosting.
Please note this is a Nights role working 5 nights over 7.
What’s in it for you?
At Estelle, we prioritise your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and biannual socials. Nurture your well-being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you are valued, supported, and celebrated.
Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:
- Biannual company socials plus smaller social and sports groups.
- Exclusive staff rates and F&B discounts across Ennismore brand.
- Birthday day off.
- Goes without saying, but we will feed you during your shift.
- Added protection of our pension, health cash plan and life assurance schemes.
- 28 days holiday, inclusive of bank holidays, which increases with length of service.
- Recommend-a-friend bonus scheme.
Housekeeper - Nights employer: Maison Estelle
Maison Estelle is an exceptional employer that fosters a vibrant and inclusive work culture, prioritising employee well-being and growth. Located in the heart of Mayfair, our private members' club offers unique benefits such as exclusive staff rates, biannual socials, and a supportive environment where your contributions are valued. Join us for a rewarding career in hospitality, where you can thrive in a team that celebrates individuality and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - Nights
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeper role at Maison Estelle.
✨Tip Number 2
Show off your skills! If you get the chance for an interview, be ready to discuss your previous experience in detail. Share specific examples of how you've maintained high standards and tackled challenges in your past housekeeping roles.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a friendly email expressing your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Stay positive and confident! The hospitality industry thrives on good vibes, so bring your passion for service to every interaction. Remember, we’re looking for someone who genuinely loves hosting and making others feel welcome!
We think you need these skills to ace Housekeeper - Nights
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your dedication to providing excellent service and how you enjoy creating a welcoming environment for others.
Be Detail-Oriented:Since attention to detail is key in this role, make sure to mention specific examples of how you've maintained high standards in previous housekeeping positions. We want to see that you take pride in your work and notice the little things!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the values and responsibilities mentioned in the job description. This shows us that you’re genuinely interested in joining our team at Maison Estelle.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Maison Estelle
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housekeeper at Maison Estelle. Familiarise yourself with the specific cleaning tasks mentioned in the job description and think about how your previous experience aligns with these duties.
✨Showcase Your Attention to Detail
During the interview, highlight your obsessive attention to detail. Share examples from your past roles where your meticulousness made a difference, whether it was maintaining cleanliness or enhancing a guest's experience. This will resonate well with their emphasis on high standards.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly. Be prepared to discuss how you've successfully liaised with different departments in previous jobs. This will demonstrate your ability to work collaboratively within a team.
✨Express Your Passion for Hospitality
Let your genuine passion for hospitality shine through during the interview. Share stories that reflect your enthusiasm for creating a welcoming environment and how you’ve gone above and beyond to meet guests' needs in the past.
